In Device Manager check “View” and un-hide ports.

Jim N3SZ
On Sat, Sep 30, 2017 at 8:08 AM Jim Miller <jtmille...@gmail.com> wrote:

> Try another usb cable.
>
> Jim ab3cv
>
> On Sep 30, 2017, at 8:03 AM, Don Wilhelm <donw...@embarqmail.com> wrote:
>
> Rick,
>
> It is strange that Device Manager does not show the COM port number. With
> that, I would say it is a driver issue - try updating the driver.
>
> If you want to check the KIO3B USB, try using another computer to see if
> the COM port is recognized, if so, the problem is confined to the computer.
>
> 73,
> Don W3FPR
>
> > On 9/29/2017 7:27 PM, Rick Tavan wrote:
> > Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
> > listed as a COM port in K3 Utility. The connection is via the new USB A-B
> > cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
> > sound device, a USB hub, and a xx232... other device (I don't recall the
> > exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display
> COM
> > port numbers and has no PORTS entry in its list of things. Even
> Properties
> > shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
> > shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
> > We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
> > idea what we missed?
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-- 
Jim Sturges, N3SZ
Amateur Radio operators do it with frequency.
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