Welcome to the list John and don’t be put off by a few complaints. I’ve been a customer since 1999 when I got my K2. I’ve never had any communication issues with Elecraft-every time I contact them about parts or technical issues they respond very promptly which is incredibly impressive given that it’s a very small company. I wonder if some of the problems may be due to folks just expecting Elecraft to contact them rather than calling or emailing to get updates. It’s a small enterprise and they’re scrambling to keep up.
Dan Presley 503-701-3871 danpresley@me. com n7...@arrl.net > On Oct 8, 2022, at 16:53, John P <starman3...@gmail.com> wrote: > > As a new owner of Elecraft products, after owning rigs from the big three > companies, over 50+ years, I am very happy and impressed with Elecraft > equipment and customer support. Much, much better than the big three. > > I own a K4D, with 500 amp and tuner, which I had to wait for too. > > Understanding the supply chain issue problems, I didn’t whine. I am still > waiting for the hand mic too, but use a desk mic with no problems. > > Whenever I’ve had a question and emailed or phoned Elecraft they have been > extremely responsive and provided answers quickly. Eric ( who I met at an > ARRL event) and the staff have been fantastic with me. > > All I can say is that the recent email (list) traffic is so idiotic, I’m on > the verge of dropping off the listing. > > Find something better to do people. > > Let’s focus on radios, technology, and equipment helping issues. > > Best regards all , John KB1NU > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to n7...@arrl.net ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
