English was never my best subject, but... I think he had it right first time
round... it's their name, rather than two words...

As per their web site: C Copyright Parcelforce Worldwide 2008. All Rights
Reserved 
(that is unless the royal mail got it wrong as well?)

73
Andy
http://www.gd0tep.com

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: 24 November 2008 12:45
To: David Honey; elecraft@mailman.qth.net
Subject: Re: Re: [Elecraft] Import tax and VAT (UK)

I agree with all you say, except spelling of Parcel Force...
David
G3UNA

> 
> From: David Honey <[EMAIL PROTECTED]>
> Date: 2008/11/24 Mon AM 11:45:26 GMT
> To: elecraft@mailman.qth.net
> Subject: Re: [Elecraft] Import tax and VAT (UK)
> 
> I think it also depends on the point of entry and where the customs 
> centre is located.
> Parcelforce International have a big clearing centre where all 
> internal packages arrive.
> Unfortunately, as I was told by a customs officer there, their 
> computer system does not
> accept the full TARIC code. So the officer enters the first N digits. 
> In some cases, the
> rate of duty varies between the exact codes of that group, so they 
> charge the highest
> duty of the group.
> 
> This is not a problem that suppliers and shippers can solve. It's 
> systemic in the poor way in
> which the IT support that supports customs within Parcelforce 
> International works. So even
> though Elecraft uses the correct code and this is demonstrably 
> correct, you still get charged.
> 
> This happened to me when I ordered the KPA100 option. It took 2 
> months to get my money
> back. If you use a courier such as UPS, DHL etc, their customs 
> clearance processes are
> usually better.
> 
> So I'm afraid there is little that you can do about this other than 
> pursue wrongful
> charges vigorously to get your money back. I wrote a letter of 
> complaint, but other
> than letting off steam, I doubt it had any real effect. Perhaps if 
> everyone who suffered
> the same fate did likewise, someone in customs in Parcelforce might 
> take notice.
> Until then, remember the old motto: Nils carborundum illegitemae.
> 
> vy 73 de David M0DHO
> 
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