What exactly was upgraded to solve the problem? Thank you.
----- Original Message -----
From: "Jon Hill" <jh...@jennison.com>
To: "Exchange Discussions" <exchange@intm-dl.sparklist.com>
Sent: Tuesday, December 30, 2008 7:03 AM
Subject: RE: 78 characters and an = sign
Turned out to be the antivirus software on the gateway. After we
upgraded the problem went away.
Sigh.
-----Original Message-----
From: bounce-50119047-1225...@intm-dl.sparklist.com
[mailto:bounce-50119047-1225...@intm-dl.sparklist.com] On Behalf Of Ed
Crowley [MVP]
Sent: Tuesday, December 16, 2008 8:21 PM
To: Exchange Discussions
Subject: RE: 78 characters and an = sign
Some SMTP gateway between them and you is doing you favors.
Ed Crowley MCITP MCSE+I MCSE+M MCTS MVP
"There are seldom good technological solutions to behavioral problems."
-----Original Message-----
From: bounce-50113118-631...@intm-dl.sparklist.com
[mailto:bounce-50113118-631...@intm-dl.sparklist.com] On Behalf Of Jon
Hill
Sent: Tuesday, December 16, 2008 12:37 PM
To: Exchange Discussions
Subject: 78 characters and an = sign
I'm trying to troubleshoot a fairly bizarre problem with my mail server.
There are a half-dozen senders whose mail comes in to our Exchange
environment garbled. The mail is broken into ~80-character lines, each
terminated by an equals sign, and includes code like =0D=0A (aka CrLf)
when it reaches my users' Outlook 2003/2007 clients. However, the same
message (we've tested from one sender using multiple recipients) arrives
at yahoo and gmail accounts correctly formatted.
Here's an example (with some confidential data removed but all the line
lengths identical to the original):
content-type: text/plain; charset=us-ascii
content-transfer-encoding: quoted-printable
=0D=0AAccount Number: 1234567 =0D=0AInvestment=
Officer: Frank J Hildebrand CFP CMFC, BH21 =0D=0APhone
Number:=
212-555-5555 =0D=0AManager Name:
Company1=
Large Cap Grwth (ABC012)=0D=0AClient Firm: Acorp
Securities,=
LLC =0D=0A=0D=0ASingle Withdrawal =
=0D=0APlease be advised that the above
referenced=
account has requested a WITHDRAWAL in the amount of
$15,000.=0D=0A=
=0D=0APlease raise sufficient funds to process this request.
=0D=0A=0D=0AComments:=
=0D=0A=0D=0AIf you have any questions or comments, please reply to
this=
email. =0D=0A=0D=0A=0D=0A=0D=0AThe
Managed=
Advisory Consulting Group ("MACG") is a division of MicroStern
Investments=
. . .
It looks like something to do with an old RFC and I do see references to
"folding" in RFC822 and 2822, but they don't mention the equals sign
being a line continuation character. They also don't mention anything
about CrLf having to be explicitly described by the hex ASCII codes. At
first we thought it was a problem with the senders' mail systems but
that doesn't explain why the same message is coming in correctly to my
yahoo account.
Just for kicks I tried telnetting to the mail server and sending a
message like the above, thinking that maybe whatever RFC was in play
here would cause Exchange to reformat for me, but it didn't happen.
Any ideas would be appreciated.
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