Patches should be up-to-date on the Outlook client.  We have not put SP3 on 
yet, waiting for maintenance window.
UPN matches the SMTP address.  I don't remember seeing anything about this that 
SP3 fixes.

-----Original Message-----
From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Thursday, April 04, 2013 11:43 AM
To: MS-Exchange Admin Issues
Subject: RE: User has to enter pre-Windows 2000 login to Exchange 2010

Is it patched to current? That's my only guess, as long as the 
userPrincipalName is properly populated.

I HAVE seen indications that Exchange may eventually require the 
userPrincipalName to match the primary SMTP address. Could that be an issue 
here?

-----Original Message-----
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Thursday, April 4, 2013 12:38 PM
To: MS-Exchange Admin Issues
Subject: User has to enter pre-Windows 2000 login to Exchange 2010

 We have an issue that just cropped up this morning.  User changed password 
yesterday morning, brought up Outlook, worked all day with no problems.  
Shutdown laptop and went home.   Didn't use the laptop until she came in this 
morning.  Logged into our Windows domain fine.  Tried to bring up Outlook and 
was prompted for username and password.  Entered the password several times and 
locked out her account.  We deleted her mail profile and tried to recreate it, 
but was prompted for username and password, and again locked out her account.  
This was using usern...@domain.com as the username.  Finally we tried using 
domain\username with the password and that worked, but it continued to prompt 
for username and password until we checked "remember".   I found a dead-end 
reference on the web that referred to a username over 20 characters, but have 
found nothing yet that explains this.  Thoughts anyone?

-Paul

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