I wonder if commercial shippers like Flex get prior approval and
special insurance permissions for their standard shipping methods/cartons.
I had to return my 5k for repair recently. Knowing what FEDEX
considered adequate protection, I packed my original carton, with the
5k nestled inside, inside a larger sturdy carton with $15 worth of
styro peanuts. The larger size of the carton even cost me extra to
ship. When Flex shipped it back, it came in the original carton only,
just as I had received it when it was new. (I will miss those peanuts
the next time I have to ship something :-( ).
Also, I insured it for full value when I sent it, but it must not
have been insured on the return trip, because I didn't have to sign
for it - UPS left it in my driveway. High-value insured items usually
require a signature. I am still wondering about the outcome if it had
been lost or damaged in return shipment.
Jerry W4UK
At 12:26 PM 12/10/2010, Alan NV8A wrote:
I got the word that Flex is ready to install my VHF/UHF module, so I
packed the 5K in its original carton and took it to a shipping store
that handles both UPS and FedEx. I had already priced the shipping
at the respective Web sites, from which it appeared that FedEx would
be cheaper but just as fast, but I wanted to find out if there was a
downside to that lower price.
They told me that UPS is much easier to deal with in the event of
claims on high-value items and does not use depreciated values. They
also told me that even though the item is being shipped in the
original carton, in the event of damage they can still claim that it
was inadequately packed.
Also, perhaps because of the intervening weekend, 3-day shipping
would -- although much more expensive -- be no faster than regular
UPS Ground, at least from here (Michigan).
Maybe you knew this already, but...
73
Alan NV8A
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