Working now as of 2 minutes ago. I uninstalled V1.6.21 and reinstalled V1.6.17 and it came up right away. Thanks for your help Eric! … Don … VA6FH
From: Eric Wachsmann [mailto:e...@flex-radio.com] Sent: April 1, 2016 9:48 AM To: Don Plunkett Cc: flexradio@flex-radio.biz Subject: Re: [Flexradio] Flex 6300 and v1.6.21 Have you tried uninstalling, re-downloading and re-installing v1.6.21? I'm wondering if maybe you have a bad download or something. You can indeed do a factory reset by holding the power button when powering up the radio until the LED turns white. This will cause any stored data in the radio (profiles, band settings, etc) to be lost, so you may want to do an export of this information with a working version prior to doing the factory reset if you would rather not lose that data. Good luck and keep us posted. Eric Wachsmann FlexRadio Systems On Fri, Apr 1, 2016 at 10:41 AM, Don Plunkett <dp...@telus.net> wrote: All of the time (100’s) including right now. It did work with 1.6.17 and the CAT and the Dax updated to 1.6.21 but that has now stopped since I removed all previous versions of Flex. It shows the status bar going all the way to the end before it quits. I am running out of time now as I have a net in 20 minutes so I will have to leave it for an hour or so. I will then delete all flex related directories and reinstall v1.6.17 and see what happens. Is there a factory reset button? Don From: Eric Wachsmann [mailto:e...@flex-radio.com] Sent: April 1, 2016 9:24 AM To: Don Plunkett Cc: flexradio@flex-radio.biz Subject: Re: [Flexradio] Flex 6300 and v1.6.21 Don, This is a generic message that happens when the update fails. Have you gotten this multiple times or just once? If just once, I would suggest that you try again. Keep us posted on whether you get the same message. Eric Wachsmann FlexRadio Systems On Fri, Apr 1, 2016 at 10:14 AM, Don Plunkett <dp...@telus.net> wrote: The error message is “this smartSDR version is incompatible with the selected radio’s Model”. I get the same message when I try to downgrade to version.6.21. Sorry, I should have included the error message. Don From: Eric Wachsmann [mailto:e...@flex-radio.com] Sent: April 1, 2016 8:42 AM To: Don Plunkett Cc: flexradio@flex-radio.biz Subject: Re: [Flexradio] Flex 6300 and v1.6.21 Don, Are you getting an error message? Can you tell us more about what you are seeing? Also, feel free to open a helpdesk ticket at http://helpdesk.flexradio.com for official support. Eric Wachsmann FlexRadio Systems On Thu, Mar 31, 2016 at 8:37 PM, Don Plunkett <dp...@telus.net> wrote: My computer refuses to update from .17 to .21 . anyone have an answer? The other updates seem to have worked. . Don Va6FH _______________________________________________ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz _______________________________________________ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
