I would like to change "New Ticket Page" in admin-section so that
default severity is Important, but user still can choose another
severity. Also I want to keep proper order in severity_choices so I
don't want to just move "Important" as first.
I have tried few things, and I am able to change default severity with
code like:
if {$severity eq ""} {set severity Important}
but problem with that is that if user chooses other severity, it is
not respected, but severity will always be Important.
I also tried:
if {![info exists severity]} {set severity Important}
but that doesn't do anything. Default severity remains Critical.
--
Markus Laire
https://sites.google.com/site/malaire
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