Hi Gillian:

I've been using the shared review feature for about eight months now
with FrameMaker 7.2 and Acrobat Pro 9.3.2. It's not a special server
version, but I did need the Pro one to enable all the shared review
features for the reviewers who use Reader.

I'm opening the PDF on my computer in Acrobat and starting the shared
review from there. I'm using a SharePoint site as the shared spot. I had
to work out a few things at first, like how to create the right
SharePoint site, and then we had fun with disappearing comments (logged
a bug), and I'm still working out the best way to filter comments, but
it really does work, and the reviewers are happy using it.

Good luck; I'm sure RJ can help you sort out the problems.

Fei Min

-----Original Message-----
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of RJ Jacquez
Sent: Wednesday, December 01, 2010 8:31 PM
To: Flato, Gillian; framers@lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Hi Gillian, thanks for including my email.  We have thousands of
customers across the world using this feature, so it does work fine.

Looking at your steps below, I was having a tough time following until I
realized that perhaps you are initiating this process without having a
PDF file opened in Acrobat. If this is the case, it's always better to
first open the file you want to send out for Review first.

Also, to get started, the file you want to Review should be on your
local drive and once you have initiated the PDF Shared Review, a copy
will be uploaded to the Shared folder you specify, with a _review
suffix.

One more thing, if you select Shared Folder as your option, make sure
you specify the path in this format: \\<Server Name>\<Folder Name>\

I hope these tips work, however if you still have problems, I'd be happy
to have a screen sharing session with you via Adobe Connect. Just let me
know.

RJ Jacquez

From: Flato, Gillian [mailto:gfl...@nanometrics.com]
Sent: Wednesday, December 01, 2010 4:58 PM
To: framers@lists.frameusers.com
Cc: RJ Jacquez
Subject: Off-Topic: Acrobat Shared Review

Have any of you EVER been able to get Acrobat shared review feature to
work?

Every time I get to the screen entitled, "Decide How to Send the PDF
File," I select my shared file, (which I make sure has permissions set
to Everyone and is on a network drive) and then click Next. I always get
the error message, "The file destination provided is not valid. Enter a
valid file location."

I've tried it with a local drive in a publically shared folder with
permissions set to Everyone. Same error message. Also tried repairing
Acrobat. No help, same error message. Does it even work at all? Has
anyone ever had it to work or is it totally bogus?

Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr.
Milpitas, CA. 95035
*408.545.6316
7  408.232.5911
* gfl...@nanometrics.com<mailto:gfl...@nanometrics.com>

"Well Done is better than Well Said" - Benjamin Franklin

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