On Monday, 5 May 2025 22:15:52 British Summer Time Dale wrote: > Howdy, > > I ran up on a couple deals. I first bought a 16TB drive which worked > fine. Then I saw a deal on a 20TB drive. I first put it in a external > enclosure and connected it by eSATA cable to my new rig. I got this in > messages. > > > May 5 15:41:31 Gentoo-1 kernel: ata4: found unknown device (class 0) > May 5 15:41:40 Gentoo-1 kernel: ata4: softreset failed (1st FIS failed) > May 5 15:41:41 Gentoo-1 kernel: ata4: found unknown device (class 0) > May 5 15:41:50 Gentoo-1 kernel: ata4: softreset failed (1st FIS failed) > May 5 15:41:51 Gentoo-1 kernel: ata4: found unknown device (class 0) > May 5 15:41:59 Gentoo-1 kernel: ata4: found unknown device (class 0) > May 5 15:41:59 Gentoo-1 kernel: ata4: SATA link up 1.5 Gbps (SStatus > 113 SControl 300) > May 5 15:41:59 Gentoo-1 kernel: ata4: link online but 1 devices > misclassified, retrying > May 5 15:41:59 Gentoo-1 kernel: ata4: reset failed (errno=-11), > retrying in 27 secs > May 5 15:42:26 Gentoo-1 kernel: ata4: SATA link up 1.5 Gbps (SStatus > 113 SControl 300) > May 5 15:42:26 Gentoo-1 kernel: ata4.00: ATA-11: ST20000NM007D-3DJ103, > SN05, max UDMA/133 > May 5 15:42:26 Gentoo-1 kernel: ata4.00: 39063650304 sectors, multi 16: > LBA48 NCQ (depth 32), AA > May 5 15:42:26 Gentoo-1 kernel: ata4.00: Features: NCQ-sndrcv > May 5 15:42:26 Gentoo-1 kernel: ata4.00: configured for UDMA/133 > May 5 15:42:26 Gentoo-1 kernel: scsi 3:0:0:0: Direct-Access > ATA ST20000NM007D-3D SN05 PQ: 0 ANSI: 5 > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: Attached scsi generic sg2 > type 0 > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] 39063650304 512-byte > logical blocks: (20.0 TB/18.2 TiB) > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] 4096-byte physical blocks > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Write Protect is off > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Mode Sense: 00 3a 00 00 > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Write cache: enabled, > read cache: enabled, doesn't support DPO or FUA > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Preferred minimum I/O > size 4096 bytes > May 5 15:42:26 Gentoo-1 kernel: sd 3:0:0:0: [sdk] Attached SCSI disk > > > I thought it might be the enclosure so I booted up my NAS box, removed > the drive from the enclosure and connected it bare by SATA cable to the > NAS box mobo SATA connector. This is what NAS box shows. > > > May 5 16:00:20 nas kernel: ata4: link is slow to respond, please be > patient (ready=0) > May 5 16:00:24 nas kernel: ata4: found unknown device (class 0) > May 5 16:00:24 nas last message buffered 1 times > May 5 16:00:24 nas kernel: ata4: SATA link up 3.0 Gbps (SStatus 123 > SControl 300) > May 5 16:00:24 nas kernel: ata4: link online but 1 devices > misclassified, retrying > May 5 16:00:30 nas kernel: ata4: link is slow to respond, please be > patient (ready=0) > May 5 16:00:34 nas kernel: ata4: found unknown device (class 0) > May 5 16:00:34 nas last message buffered 1 times > May 5 16:00:34 nas kernel: ata4: SATA link up 3.0 Gbps (SStatus 123 > SControl 300) > May 5 16:00:34 nas kernel: ata4: link online but 1 devices > misclassified, retrying > May 5 16:00:40 nas kernel: ata4: link is slow to respond, please be > patient (ready=0) > May 5 16:00:42 nas kernel: ata4: SATA link up 3.0 Gbps (SStatus 123 > SControl 300) > May 5 16:00:42 nas kernel: ata4.00: ATA-11: ST20000NM007D-3DJ103, SN05, > max UDMA/133 > May 5 16:00:42 nas kernel: ata4.00: 39063650304 sectors, multi 16: > LBA48 NCQ (depth 32), AA > May 5 16:00:42 nas kernel: ata4.00: Features: NCQ-sndrcv > May 5 16:00:42 nas kernel: ata4.00: configured for UDMA/133 > May 5 16:00:42 nas kernel: scsi 3:0:0:0: Direct-Access ATA > ST20000NM007D-3D SN05 PQ: 0 ANSI: 5 > May 5 16:00:42 nas kernel: sd 3:0:0:0: Attached scsi generic sg1 type 0 > May 5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] 39063650304 512-byte > logical blocks: (20.0 TB/18.2 TiB) > May 5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] 4096-byte physical blocks > May 5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Write Protect is off > May 5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Write cache: enabled, read > cache: enabled, doesn't support DPO or FUA > May 5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Preferred minimum I/O size > 4096 bytes > May 5 16:00:42 nas kernel: sd 3:0:0:0: [sdb] Attached SCSI removable disk > > > Connected directly, no external enclosure, it connects at normal speed. > Maybe the enclosure limits the speed??? What concerns me with the NAS > box info, the first part about slow to respond. Is that normal? Also, > is it likely since it works on the NAS box at full speed that the > enclosure is causing the slow down or is that slow to respond a possible > cause? > > I ran the conveyance and short test and it passed both tests. I'm about > to start the long test. I figure that will take a couple days, or close > to it. Looking for thoughts on whether this drive has issues. I might > add, the company I buy from packages their drives to survive about > anything. Drive is put in a tough plastic bubble wrap made just for > hard drives and that is placed in a box. They then wrap that box in > large bubble wrap, like any of us can buy, and put that in a large > second box. I can't imagine the drive being damaged in shipping. > > Oh, when I get a new drive, I first watch messages to see how it > connects. Then I run conveyance test, short test and then long test. > If it passes all that, I then add it to a LVM drive set or use in some > other way. I'm thinking about buying another spare 20TB. Good deal at > just over $200 and current drive has only 2 run hours. O_O > > Thoughts on the above info? Anyone seen this before? Is this drive > perfectly fine? Need to return? > > Thanks. > > Dale > > :-) :-)
Initially I'd be suspecting the SATA cable/port, but if you tried another MoBo did you also try a different SATA cable? Were the ports you connected to compatible with SATA 3 revision capable of 6Gb/s? Notwithstanding the warnings and errors you'd want the highest transfer speed you can get on a new drive.
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