> > A guy in an online forum where I'm trying to get help with my Cox
> > internet service wants me to PM him my modem's MAC address so he can
> > check my connection in some way.  He appears to be a Cox
> > representative, but what ill could he do with this info?  Just target
> > me, right?
> >
> > - Grant
> > --
> > [EMAIL PROTECTED] mailing list
> >
> >
>
> Damn if this isn't one of the most off-topic posts ever...
>
> Anyways, I work in cable modem tech support.  He can't access your modem
> directly since it has a private IP address (10.x.x.x), even if he does have
> the MAC address; he'd have to have access to your PC behind the modem (if he
> had your public IP and proper access) or some server that sits on that
> private network -- and have access to the encryption, since cable modems
> encrypt from end-to-end (modem to CTMS, which is basically the cable modem
> system router).  So yes, I'd say it's safe to give him the MAC.  If he truly
> is a Cox rep, he can pull up your internet account by the MAC address and
> check modem power levels, signals, possible area issues (depends on how
> advanced the software he uses to check this information is).

Sorry and thank you.

- Grant
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