Sent: Thursday, September 14, 2017 13:10  I wrote

From: J K.Eason
Sent: Thursday, September 14, 2017 12:31

To receive the
channel on Freeview, you need  a device that is compatible with Freeview
HD or Freeview Play and be able to receive channels such as "QVC HD/QVC
Beauty HD" on Freeview 111/112 or "More4+1" on channel 86. If you can't,
you won't be able to see FreeSports."

That could be another issue. COM8 is a HD multiplex so he may need a DVB-T2 receiver. The Amazon description of the Elgato EyeTV Diversity only mentions DVB-T. In Spain you can receive HD channels on a DVB-T receiver as long as it supports H.264. In the UK you can't. I'm not sure what the position is with SD channels on a HD multiplex.

Have a look at the response from Mike P at the foot of this page.
https://ukfree.tv/article/1107051920/Freeview_modes_a_simplified_explanation_

He does need a DVB-T2 receiver to receive FreeSports. The COM8 multiplex uses Mode 6 in the description further up the page. It is Mode 6: DVB-T2 27841 (32KE) carriers, 256QAM mode, FEC=2/3, 1/128 guard = 40.2Mbps
The same applies to the PSB3 and COM7 multiplexes.

If it only supports DVB-T, as the Amazon description suggests, the Elgato EyeTV Diversity will not work. He needs to replace it with a DVB-T2 device but before doing that it makes sense to check with a neighbour with a DVB-T2 receiver that the transmitter he is receiving is transmitting the COM8 multiplex. Some of the pages I referred to earlier are out of date, and there will be more changes in June 2018.






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