From: Vangelis forthnet
Sent: Friday, November 3, 2017 6:59 PM
by opening
http://www.bbc.co.uk/iplayer/subtitles/ng/modav/bUnknown-5df25dc8-d38f-43e5-93a2-38b6c778f852_b09c79wx_1509625417009.xml
one can read:
Created on 2/11/2017 at 12:23:23
so this was just fixed at noon yesterday
(most recent Suspicion repeat aired on
22/10/2017@13:30; so it took them eleven days
to identify and remedy the problem)...
I have no doubt an iPlayer user did alert them; however,
this is not mentioned as a "Recently Fixed Fault" at:
https://www.bbc.co.uk/iplayer/help/programme-availability/programme-issues
There is a report in the forum
https://squarepenguin.co.uk/forums/showthread.php?tid=1587
of a subtitle file with 3 NULs in <head><metadata> in lines 7 and 10. The
PID is b0074513 and the file is
http://vod-sub-uk-live.bbcfmt.hs.llnwd.net/iplayer/subtitles/ng/modav/bUnknown-6dc3f082-7f2f-4410-818e-4e86a3e2736f_b000tm9z_1509582051026.xml
It seems the person reporting it is outside the UK, so dinky has said he or
she can't investigate, although a link to an online subtitles editor has
been given, and the next release will fail more gracefully.
If there are only one or two a month it is not a serious problem, especially
if they do get corrected eventually.
Best wishes
Richard
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