Thanks Marko - That was the answer. I didn't know that shortcuts were
turned off when using Chrome on the laptop computer, and I didn't realize
they could be turned on. Problem solved - and again, many thanks!

Bill

On Sat, Dec 27, 2014 at 6:49 PM, Marko Vukovic <marko.vuko...@gmail.com>
wrote:

>
> On Sun, Dec 28, 2014 at 12:38 AM, bill hansen <billhansen2...@gmail.com>
> wrote:
>
>> no answers about how to implement shortcuts in Chrome.
>
>
> ​There is nothing to implement. They are either turned on or off in Gmail
> settings. Can you confirm that yours are actually on, and that the
> short-cut help overlay pops up if you press '*Shift+?' *(not when
> composing a message but in the main Inbox view)?​
>
> I am also not finding all these unanswered questions of which you speak.
>
> --
> Marko
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