Eddie Fernandes wrote: RESPONSE: I could fathom some reasons, in London anyway ...
One is asked to apply for the doc. in person by noon and collect it on the same day after 4 pm. So I handed in my passport at 11.45 and return at 4.20. There has been a delay and the mob is not just impatient but irate. At about 4.30 the docs arrive at a counter. The crowd surges forward, many demanding preference because they know XXXX or they were assured by XXXX that they could jump the waiting queue. The beleaguered clerk refuses to give them priority so they surround the counter and make it difficult for others to get to it as the numbers are called. What is more frustrating is that these numbers are called at random and the din in the room makes it difficult for those at the back to hear so everyone has to rush to the cage... -------------------------------------------------------------------------------- Eddie Fernandes, It takes two to tango. For some reason those brought up in India are convinced that: 1) They are important and need to be served before everyone else in the room or 2) That without a contact they are never going to get service at a govt office Every time I go to the Indian consulate, the people misbehaving are those from India. Just last week I was at a Canadian immigration office and all the people of Indian origin there where relaxed, waiting patently for their turn. The Canadian immigration office experience was as frustrating as most govt offices tend to be but one thing is assured, everyone gets treated equally. I am willing to bet that the Canadian immigration offices uses consultants based in India to improve their services. Lately, I have noticed that the Indian govt is offering some superb services online and is getting better with its delivery. I feel that the real problem at Indian consulates is the psyche of those bred in India. They have been conditioned to expect the worst from govt servants. Mervyn1225Lobo
