It's a trouble ticket system. The acronymn (awkward, IMO) is "National
Online Information System", but I suspect the name is intended to
remind us of decibels (in the form of calls to the help desk).
--- Nancy Anthracite <[EMAIL PROTECTED]> wrote:
> NOIS is for reporting problems that may need to be fixed with
> patches, etc. I
> understand that it has been replaced at the VA with a commercial
> product.
>
>
> On Tuesday 14 June 2005 10:32 am, Kevin Toppenberg wrote:
> > Usha,
> >
> > You may have mentioned this before, but can you tell
> > me what NOIS is all about? I have been following your
> > thread, but have been clueless what you are working
> > on.
> >
> > Kevin
> >
> > --- Usha <[EMAIL PROTECTED]> wrote:
> > > Hi
> > >
> > > I checked TaskMan today to see that 16 tasks were
> > > waiting for device NOIS UPDATES.
> > >
> > > UPDATE^FSCTASKU, NOIS Update for call:
> > > MED-0605-20001.
> > > Device NOIS UPDATES. ROU,ROU. From 6/8/2005
> > > at 9:29, By you.
> > > Waiting for device NOIS UPDATES
> > >
> > > The entry of NOIS UPDATES in file DEVICE is
> > >
> > > NUMBER: 65 NAME: NOIS
> > > UPDATES
> > > $I: NOIS UPDATES VOLUME
> > > SET(CPU): ROU
> > > LOCATION OF TERMINAL: NA RESOURCE
> > > SLOTS: 1
> > > TYPE: RESOURCES
> > >
> > > Is the device not configured properly?
> > >
> > > Regards
> > > Usha
> > > ----- Original Message -----
> > > From: Usha
> > > To: hardhats-members@lists.sourceforge.net
> > > Sent: Friday, June 10, 2005 12:10 PM
> > > Subject: Re: [Hardhats-members] NOIS Contacts
> > > problem
> > >
> > >
> > > I have assigned the GROUP AFFILIATIONS to the NOIS
> > > USER DEFAULTS file entries. But still the problem
> > > persists.
> > >
> > > So I thought to try looking at the routine.
> > >
> > > From the routine AFFIL+12^FSCRPCOC, this is what I
> > > found.
> > >
> > > The value of variable USER is set in
> > > AFFIL+10^FSCRPCOC by S
> > > USER=$O(^FSC("SPEC","AP",PACK,USER)). In the global
> > > ^FSC("SPEC","AP", a lot of entries exist where the
> > > USER value does not exist in the ^VA(200 global.
> > >
> > > Global ^FSC("SPEC","AP",
> > > 1) ^FSC("SPEC","AP",1,83,1) =
> > > 2) ^FSC("SPEC","AP",1,151,2) =
> > > 3) ^FSC("SPEC","AP",1,152,2) =
> > > 4) ^FSC("SPEC","AP",1,4249,1) =
> > > 5) ^FSC("SPEC","AP",2,83,2) =
> > > 6) ^FSC("SPEC","AP",2,151,1) =
> > > 7) ^FSC("SPEC","AP",2,152,1) =
> > > 8) ^FSC("SPEC","AP",2,4249,2) =
> > > 9) ^FSC("SPEC","AP",2,4338,1) =
> > > 10) ^FSC("SPEC","AP",18,111,1) =
> > > ..........
> > >
> > > In our implemenation, we do not have any users
> > > with the DUZ 4249 and 4338. There are many entries
> > > like these.
> > >
> > > How can this problem be rectified?
> > >
> > > Regards
> > > Usha
> > >
> > > ----- Original Message -----
> > > From: [EMAIL PROTECTED]
> > > To: hardhats-members@lists.sourceforge.net
> > > Sent: Friday, June 10, 2005 4:28 AM
> > > Subject: RE: [Hardhats-members] NOIS Contacts
> > > problem
> > >
> > >
> > > Nois USER DEFAULTS file contains the set up
> > > information for each of the specialists who would be
> > > working the NOIS messages.
> > >
> > > The loop where the error occurred was looking
> > > for Group Affiliations and this is the NOIS WORK
> > > GROUP file ^FSC("PACKG",
> > >
> > >
> > >
> > > I use the following work groups
> > >
> > > CLINICAL APPLICATIONS
> > >
> > > FINANCIAL - ADMINISTRATIVE
> > >
> > > HARDWARE
> > >
> > > INFRASTRUCTURE
> > >
> > > PATIENT ADMINISTRATION
> >
> >
>
---------------------------------------------------------------------------
> >-
> >
> > > From:
> > > [EMAIL PROTECTED]
> >
> > [mailto:[EMAIL PROTECTED]
> >
> > > On Behalf Of Usha
> > > Sent: Wednesday, June 08, 2005 11:04 PM
> > > To: hardhats-members@lists.sourceforge.net
> > > Subject: [Hardhats-members] NOIS Contacts
> > > problem
> > >
> > >
> > >
> > > Found problem with NOIS too..
> > >
> > >
> > >
> > > On clicking "Contacts", the following message
> > > pops up
> > >
> > >
> > >
> > > ---------------------------
> > > NOIS
> > > ---------------------------
> > > Error encountered.
> > > Function was: M ERROR=AFFIL+12^FSCRPCOC, Global
> > > variable undefined:
> > > ^VA(200,150372994,-%GTM-E-GVUNDEF
> > >
> > >
> > >
> > > LAST REF=^VA(200,4249,0)
> > > Error was: M Error - Use ^XTER.
> > > ---------------------------
> > > OK
> > > ---------------------------
> > >
> > > Have I missed some user details?
> > >
> > >
> > >
> > > Usha
> >
> > __________________________________________________
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>
> --
> Nancy Anthracite
>
>
> -------------------------------------------------------
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====
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[EMAIL PROTECTED]
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