Dear Claire (if I may),
When I was training to be a reference librarian under a longtime reference 
librarian pro, one of the helpful pieces of advice I received from my colleague 
was that part of the reference librarian's (or archivist's) role is to be a bit 
of a psychologist or social worker.  When dealing regularly with the public, 
you come to learn that not every library or archives patron actually knows 
precisely what he or she is searching for.  This is part of the librarian's or 
archivist's task: to help better formulate just what the patron/researcher is 
interested in. 
As for the matter of working with materials that may be of a sensitive or even 
confidential nature -- an issue that frequently presents itself especially in 
archival settings -- there is often an institutional policy in place designed 
for handling those types of materials or collections.  For example, patrons may 
be required to sign some sort of confidentiality form pertaining to what may or 
may not be included in a publication.  This is certainly not uncommon when 
dealing with ego documents such as correspondence, diaries, memoirs, or 
testimonies.  
Good luck to you in your continued studies and internship and I hope this 
provides you with a bit more insight into your question.
Best regards,
Rivka  


Rivka Schiller, MLIS, MA
https://urldefense.com/v3/__http://www.rivkasyiddish.com__;!!KGKeukY!kVbknwfF7Q9jnvXgrp6YQm1NkF2IVMvLtLvFNiY-PpNUu9Bm4gzqbrHmaC3RPjJix9o$
 
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Tel. 917-209-6717 EST 

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Today's Topics:

  1. March Madness, Purim, St. Patrick's Day - However You
      Celebrate (Classrooms Without Borders)
  2. Advice for New Student (Claire Marie Silverstein)
 March Madness, Purim, St. Patrick's Day - However You Celebrate#yiv7653510357 
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Rethinking the 'Final Solution' and the Wannsee Conference: Marking the 8oth 
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table#yiv7653510357canspamBar td a{display:block !important;margin-top:10px 
!important;}}  #yiv7653510357 P {margin-top:0;margin-bottom:0;}Hi, everyone,
I'm a first semester MLIS student at UW-Milwaukee. I hope to be interning at 
the Jewish Museum of Milwaukee Archives this summer. For an introductory class, 
we were asked to post to a relevant listserv to connect with the broader 
information sciences community. As I'll be gaining experience at the Archives, 
I do wonder how archivists and other staff at Judaic libraries, archives and 
museums navigate handling particularly personal, difficult, or sensitive 
materials. Any advice on how to get through particularly tough days is much 
appreciated.
Thank you all for all you do!
Claire SilversteinMilwaukee, WI__
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