Scott, The cold is unlikely to have caused any damage. The ink should not have been greatly harmed by being cold.
Before wasting money on an HP tech, have a look at http://www.luminous-landscape.com/forum/index.php?topic=73277.0 also http://www.luminous-landscape.com/forum/index.php?topic=59250.0 You can get the z2100 and z3100service manual at http://www.lpscomputer.com/ec/Designjet%20Z2100_Z3100_service%20manual.pdf The basic printers are almost the same. This will tell you how to replace the pads if necessary. However, it looks like a quick wash and dry may be all that you will need. Good luck, Peter From: Scott Sent: Thursday, January 31, 2013 6:22 PM To: HPDesignJet_Printers@yahoogroups.com Subject: [HPDesignJet_Printers] Re: Z3200 is slinging black ink.. fixes? Peter thanks for the reply. I forgot to mention the printer was exposed to sub zero temperatures when the furnace stop working while on vacation. I did take the black printhead out and cleaned it. There was a lot of liquid ink on the "landing pad" for the printheads. I think I'm going to have to call a tech out today. --- In HPDesignJet_Printers@yahoogroups.com, "Peter M. Macdonald" wrote: > > Scott, > > This is due to ink buildup around the printhead nozzles. You should be able > to fix it fairly easily without having to buy replacement heads. > > Take out each of the printheads which lay down black ink and clean them. If > you do not have any of the cleaners left which came with the original > printheads, sanitised wipes work well. Alternatively, use a coffee filter. > Place the filter on a flat surface and moisten with a few drops of something > alcoholic. If you do not have a bottle of isoropanol around, a few drops of > gin or vodka will do just as well. Wipe the printhead over the dampened area. > This will remove any deposits of ink which have built up on around the print > nozzles. Reseat the printheads in the printer and see how you get on with > another diagnostic print. > > Repeat the cleaning if necessary until all is well. > > Hope that this helps, > Peter > > > From: Scott > Sent: Thursday, January 31, 2013 12:41 AM > To: HPDesignJet_Printers@yahoogroups.com > Subject: [HPDesignJet_Printers] Z3200 is slinging black ink.. fixes? > > > > Any suggestions? Mostly "J's" on left side.. diagnostic print shows it all > over, see photo: > http://i186.photobucket.com/albums/x309/scottmn_photo/slingingblack_zps37e34066.jpg >