Hi Espen, well the changes that you reverted were just recently introduced by Eirik Wulff <ei...@epledoktor.no> and Lars Erik Utsi Gullerud <le...@nolink.net>. Can you please coordinate with them how to proceed in this case? I would like to avoid an edit war. Please negotiate and send an update to this list as well as to the bugzilla entry.
Thanks a lot! Regards, mg Am 08.03.11 15:15, schrieb Espen Stefansen: > Hi all, > > I just posted a new Norwegian translation for OTRS 3.x in Bugzilla [1]. > This translation might be a bit controversial though. > > During the development for OTRS 3.x, the Norwegian word for "agent" > changed from "saksbehandler" to "agent". Unfortunately I was not aware > of this for various reasons. "Saksbehandler" have been used from 2005 > after the previous translators and I agreed that that was the best > translation for it, since "ticket" was already translated into "sak". > Besides the Norwegian definition of "saksbehandler" is a person working > on tickets/cases (Norwegian: "sak"), while "agent" is either an > intelligence officer or a salesperson. Because of these reasons I think > "agent" should be changed back to "saksbehandler". > > I know that "agent" might be used in some IT-departments since they > often use more English terminology, but OTRS also promotes itself to > other departments. And since we're translating it into Norwegian, we > should use what is most correct for our language. > > I've also tried to make the translations of owner/responsible more > consistent. "Owner" have been translated into "eier", while > "responsible" have been translated into "ansvarlig". > > I posted this here so people won't get surprised if this translation > gets accepted. Or rejected, if that's what people think it should be. > > [1] http://bugs.otrs.org/show_bug.cgi?id=7017 > > Regards, > Espen Stefansen > Institute of Marine Research > > --------------------------------------------------------------------- > OTRS mailing list: i18n - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/i18n > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/i18n > -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann Steigern Sie Ihre Effizienz um 30% - mit OTRS Help Desk 3.0: http://www.otrs.com/ --------------------------------------------------------------------- OTRS mailing list: i18n - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/i18n To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/i18n
