Hi, 'Comes to the site" ?
a) They need to know : 1) What the customer is licensed for 2) Who the audience is 3) What their "Claim to fame" is 4) What to indentify the Customers needs 5) When to say "I do not know, but i will get back to you" b) They should not have to 1) Have the latest bells and whistles in their pocket/ear/cellphone 2) Know more than the customer , about his problem 3) KNow how to set their "Out of office" email message. All the new IBM'ers love to do this. Not sure why Anton On Tue, 22 Jan 2008 13:59:19 -0500, John H Kettner <[EMAIL PROTECTED]> wrote: >zFolks, > What are specific concerns in the field for IBM mainframe >education or knowledge requirements: > > 1. When a IBM z/OS (zLinux) or mainframe Sales Rep., IT Architect, >FTSS (field technical support) or ITS (IT Specialist) comes to your site >to: market, >explain integration, design systems, install or configure products >(inclusive of mainframe hardware) what do you look for in their skills? > 2. Do you rate them (internally) on how well they know the >platform / product characteristics? > 3. Do you ask then to differentiate the product (or OS) from what >its Distributed functionality provides or offers? > 4. What are other issues not mention above? > >thank you. > > >John >[EMAIL PROTECTED] >System z Project Office >Technology Enablement >Somers, New York 10589 >(212) 745-2444, t/l 243-2444 (NYC#) >Visit: Kettner's Corner@ http://w3.ibm.com/software/cpo (IBM internal >only) > > >---------------------------------------------------------------------- >For IBM-MAIN subscribe / signoff / archive access instructions, >send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO >Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
