I finally am getting around to commenting on this. On 23 Jan 2008 03:13:49 -0800, in bit.listserv.ibm-main you wrote:
>This is my $0.01... > >If I get an engineer out on a call for a Cartridge drive, I expect the >following: > >1. Well dressed, Easy to communicate my problem to. Neat, yes but well dressed? Does this mean suit and tie? The work can get messy so I don't expect the same as I would for software people. Up here in Nova Scotia, jacket and tie would be out of place in the offices where I have contracted. >2. Competent in the use of all the procedures / manuals that has to do >with the problem I am having. >3. Able to get the job done in a reasonable space, with the right set of >tools... > >When I get an IT Architect in to come and make a proposal for a weakness >/ opportunity I have, I expect mostly that he would have looked at the >documentation I have provided, that he would have come up with at least >possible sets/combinations that do not only cover IBM SW / HW(just >because even though I am an IBM fan, their software might not >necessarily be spot-on for the opportunity at hand) for the selection of >Software / Hardware to fill the gap. > >When I get a guy in to install a piece of software, I would expect him >to leave behind enough knowledge about what he did and the road forward >with the piece of software that was installed, that the people already >supporting the environment(SW / OPS / APPS) can continue without the >inconvenience of outages... > >Herbie > >> rest snipped ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
