Among everything that apeeasrs in my itext inbox, I competely missed this reply.

As a later email states, this is exactly the problem I am having.

Someone else has suggested that Print As Image prints correctly each time. It's not a great solution but it is one. I havne't been able to confirm it myself.

Like you said, it's anot repeatable, the exact same PDF will print without a problem the next time around.

I only found out a couple of weeks ago about the rot1 thing when i client actually sent me the printout of the PDF, and then it clicked.

Any solutions??

Steve

Jeff Buhrt wrote:

Steve,

What you described sounds like a problem I am tracking also. For me it isn't really 'random' text. It too one of our support people a while to find out it is really Rot1'd.

See the iText email:
[iText-questions] Re: PDF printing from Reader is randomly ROT1'ing the printed page(s)
And specifically:
Re: [iText-questions] Problems with text added to PDF when opened from Adobe Reade 7.0

Do you see: BJSQMBOF instead of AIRPLANE? [Rot1 (like the old ROT13)... thus all text is shifted up by one ASCII character, also a space would become a '!'] [If you don't see Rot1, is it possible you have another rotation?]
Is it only when printing or on the screen?
If it is when printing, from inside the same Reader 7.0, if you reprint it is fine? [Worst case requiring up to 2 reprints, then fine?]

I don't have a repeatable case yet. I have had multiple customer reports though. In my case it only occurs when printing to printers that use Postscript in the Microsoft print driver. I don't have an answer yet though. I need a more repeatable testcase.

I met a person from Adobe, who is thinking it might be a Postscript driver issue in 7.0. I don't have a solid repeatable testcase but if we could get one I know who to contact.

Ping me if this matches what you see.

-Jeff

Jeff Buhrt
Achievement Focused Technology, Inc.
[EMAIL PROTECTED]
317-513-3238

Steve Vanspall wrote:

Hi there,

I am not sure if this is an Acrobat or Itext issue.

I have read a feew people have had this problem and not many replies have come in.

Basically I have a system that creates PDF's that the user can choose to print if they want.

Usually everything runs smoothly, the PDF's diplay properly and print properly.

randomnly, it seems, a PDF will display properly but print with junk characters. So it doesn't come out correctly.

Now I create and close the documents correctly before makig them available for download through my servlet. I do not embed any fonts and would like to avoid it as Arial is ~300KB in size. I don't really get the embed font thing, so correct me if my size estimation is wrong, I was going with the size of the Arial TTF file.

As I now all the end users are using windows, I figured Arial was common enough to not have to embed.

All of the users are opening the acrobat file from Outlook Express. I am not sure if that has an effect. So they open an attachment from the email, and that then opens Acrobat.

The only reason I mention that is that somebody else metione dthat they thought it was only happening whn coming out of Outlook Express, but still only happening randomly. If anyone can confirm that it would be appreciated.

HAs anyone else had this problem, anyone found a solution???

Regards

Steve




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