Hi Bing,

You can contact the sales at the following e-mail: sa...@itextpdf.com


Kind regards,
Michaël.



Bing Li schreef op 17/03/2014 15:28:
> Dear Alexis,
>
> Could you please let us know the contact info of any iText sales team
> member, so that we can further confirm what the paid support will be.
>
>
> Copy Bill Lobig and Dave Perman as eForm product owner at IBM side.
>
> Best Regards,
>
> Bing Li (李冰)
> Manager, IBM Case Manager Solution Development, IBM China Development Lab
> Tel:(86-10)82453406  Fax:(86-10)82451164  T/L:90-53406
> Address: Ring Bldg, No.28 Building, ZhongGuanCun Software Park, No.8
> DongBeiWang West Road, Haidian District, Beijing 100193, P.R.China
> Internet Mail: lib...@cn.ibm.com
>
> ----- Forwarded by Jin Liang Shi/China/IBM on 03/14/2014 05:25 PM -----
>
> From: Alexis Pigeon <pigeon.ale...@gmail.com>
> To: Post all your questions about iText here
> <itext-questions@lists.sourceforge.net>,
> Cc: Fintan McAlinden <fmcalin...@ie.ibm.com>, Jin Liang Shi/China/IBM@IBMCN
> Date: 03/03/2014 07:44 PM
> Subject: Re: [iText-questions] on AIX server, the Arabic text are misaligned
>
> ------------------------------------------------------------------------
>
>
>
> Hi Jing,
>
> iText 2.1.5 will be 5 years old this week. There's no free support
> provided on this mailing list for such old versions. You should either:
> - upgrade to the latest version of iText (as of today, 5.5.0 is the latest)
> - inquire if you could get paid support for 2.1.5 (
> _http://itextpdf.com/sales/_ )
>
> Best regards,
> alexis
>
>
> On 3 March 2014 12:21, Jing F Fan <_fjfj...@cn.ibm.com_
> <mailto:fjfj...@cn.ibm.com>> wrote:
>
>     Dear iText engineers,
>
>     This is Jing from IBM, the product I supported is using your open
>     source *iText-2.1.5* now, and it always works very well. But we met
>     a difficult problem now, when using an *AIX* server, the
>     *Arabic* text are *misaligned* when published to pdf, while it works
>     well on Windows Server. I searched in your forum but failed to find
>     the similar case. Have you ever dealt with those problems? Any
>     suggestions?
>
>
>     Here is our code fragment:
>
>     com.lowagie.text.Font pdfFont;
>     ...
>     pdfFont =
>     
> (com.lowagie.text.Font)FontMapper.getInstance().makePdfFont(styleFragments[z],
>     resolution, false);
>     fonts.add(pdfFont);
>     BaseFont baseFont = pdfFont.getBaseFont();
>     fragmentWidth = baseFont.*getWidthPoint*(fragment,
>     styleFragments[z].getFontSize()) / (16 / ((float)resolution / 72.0f));
>
>     the argument /fragment/ is the same Arabic string got from one form
>     template,  while the /styleFragments[z].getFontSize()/= 224, in
>     Windows,  the result of fragmentWidth: 250.95001; while in AIX,
>     fragmentWidth: 242.606. Why the result are different on different
>     OS? Thanks very much!
>
>
>
>     Best Regards,
>     Jing Fan (樊静)
>
>     Email: _fjfj...@cn.ibm.com_ <mailto:fjfj...@cn.ibm.com>
>
>     
> ------------------------------------------------------------------------------
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>
>     iText(R) is a registered trademark of 1T3XT BVBA.
>     Many questions posted to this list can (and will) be answered with a
>     reference to the iText book: _http://www.itextpdf.com/book/_
>     Please check the keywords list before you ask for examples:
>     _http://itextpdf.com/themes/keywords.php_
>
>
>
> ------------------------------------------------------------------------------
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>
> _______________________________________________
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> iText-questions@lists.sourceforge.net
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>
> iText(R) is a registered trademark of 1T3XT BVBA.
> Many questions posted to this list can (and will) be answered with a 
> reference to the iText book: http://www.itextpdf.com/book/
> Please check the keywords list before you ask for examples: 
> http://itextpdf.com/themes/keywords.php
>


------------------------------------------------------------------------------
Learn Graph Databases - Download FREE O'Reilly Book
"Graph Databases" is the definitive new guide to graph databases and their
applications. Written by three acclaimed leaders in the field,
this first edition is now available. Download your free book today!
http://p.sf.net/sfu/13534_NeoTech
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iText(R) is a registered trademark of 1T3XT BVBA.
Many questions posted to this list can (and will) be answered with a reference 
to the iText book: http://www.itextpdf.com/book/
Please check the keywords list before you ask for examples: 
http://itextpdf.com/themes/keywords.php

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