Tom you are not alone.
I believe the last major Microsoft update this past March changed or
disabled something in Windows that broke JAWS.
I've gone back to using Eudora Pro 7.1 due to my experiencing similar
problems with Windows 10 mail. Amazing how Eudora keeps on ticking
after so many years of not being updated.
Hopefully VFO is working on a fix for JAWS that will address this,
and several other problems people have discussed on this list during
the past few weeks.
At 01:57 PM 4/6/2017, you wrote:
Hello again, everyone.
I hate to bug the list again, but my recently-emergent problem with
navigating an e-mail group in Outlook 2016 continues.
At least now, I have a bit more information to share about the problem,
since I have had some sighted assistance with the screen.
My problem is that once I'm in the list view for the e-mail group, Jaws no
longer responds as it should when I navigate up and down the list of group
members, using the up and down arrow keys.
The sighted individual who is helping me can easily navigate up and down the
list of members using the arrow keys, but Jaws seems to be stuck on the last
name I have highlighted, and only speaks that name, rather than reflecting
what the arrow keys are actually doing.
I'd appreciate any suggestions for solving this issue.
If I am not verbalizing the problem well, please let me know.
I'm using Jaws 18 with Windows 7 here.
Thank you!
Dr. Tom Behler from Michigan
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