Hi Miriam, Why don't you give FS a call and see if they can do a repair on your pc and try and fix your jaws. What can it hurt? Mr. Ed
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Miriam Vieni Sent: Wednesday, April 12, 2017 1:15 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] April upgrade for Jaws 18 It's a 64 bit, but it's Win 7. People will have to hold a gun to my head in order for me to upgrade anything at this point. Miriam -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mr. Ed Sent: Wednesday, April 12, 2017 11:15 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] April upgrade for Jaws 18 Hi Adrian and Miriam, I have updated both my W10 computers to the latest update of Jaws 18 with no issues. Mirian, is your computer a 32 bit or a 64 bit pc? Mr. Ed -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Adrian Spratt Sent: Wednesday, April 12, 2017 10:05 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] April upgrade for Jaws 18 Miriam, I'm sorry to be selfish, but have your post-download problems gone away, or are you still experiencing them? I hesitate to update JAWS after what you went through. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Miriam Vieni Sent: Tuesday, April 11, 2017 8:29 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] April upgrade for Jaws 18 I downloaded it from the website. Miriam -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Inam Uddin Sent: Tuesday, April 11, 2017 7:40 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] April upgrade for Jaws 18 Dear friend, download the latest Jaws from freedomscientific website and remove your Jaws with share component and reinstall it! Sent from Mail for Windows 10 From: Miriam Vieni Sent: Wednesday, April 12, 2017 3:36 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] April upgrade for Jaws 18 I am distraught. I naively went ahead when I saw that there was an April upgrade for Jaws 18 and I upgraded. I used the correct upgrade, the one for a 64 bit computer. I have Windows 7. So now I can't leave Outlook without Jaws shutting down. I can't go to Documents. I can't go to a link in an email to something on the internet. I can't go to another program. If I leave Outlook, Jaws leaves me. The keystrokes for shutting down the computer don't work. This has happened about five times within the past half hour. I won't even be able to call FS to get help remotely because I won't be able to move from where I am to the Jaws menu. I absolutely don't know what to do under these circumstances. Has anyone had this experience with the new upgrade? Does anyone have any suggestions? Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
