Try turning preview pane to off, and When using JAWS, the Outlook Reading Pane must be set to the bottom of the window or disabled. If the Reading Pane is set to the right, it forces the Message List Headers into Two-line mode, and only the first line is announced.
Keep reading for more from the topic. Cher This is from the JAWS help topic for Outlook: Outlook Helpful Hints The following are some helpful hints for using Outlook with JAWS. Outlook Reading Pane When using JAWS, the Outlook Reading Pane must be set to the bottom of the window or disabled. If the Reading Pane is set to the right, it forces the Message List Headers into Two-line mode, and only the first line is announced. To set the Reading Pane to the bottom of the window, or to disable it, do the following: Open Outlook. Press ALT+V to choose the View tab (Outlook 2010 or later) or View menu. Choose Reading Pane. Select Bottom to set the pane to the bottom of the window, or select Off to disable the reading pane. Outlook Options While working in Outlook, you can press INSERT+V to open Quick Settings and change JAWS options that are specific to Outlook. For more information on how to use Quick Settings as well as the standard JAWS options that are not described in this section, see Quick Settings. Message Follow-Up Flag Indication When turned on, JAWS announces if a follow-up flag has been applied to the selected e-mail message. The default setting is Off. Message Forwarded Flag Indication When turned on, JAWS announces if a forward flag has been applied to the selected e-mail message. The default setting is Off. Use Virtual Cursor for Read-Only Messages Use this option to have JAWS render read-only messages in the virtual buffer. E-mail messages that contain complex tables and formatting are often difficult to read when using Outlook 2007 or later. This is due to Word being used to render the HTML content. By default, this setting is enabled and read-only messages will be rendered in the virtual buffer for ease of reading. Disable this option if you want to interact directly with the Word Editor rather than reading the message in the Virtual Buffer. Address List Auto-Complete Announcement When you type an e-mail address into the To, CC, or BCC edit boxes, Outlook searches for matches in your address book and then automatically completes the entry for you. JAWS will now announce the address that Outlook automatically inserts into the edit box. To disable this feature, press INSERT+V, select "Address List Auto-Complete Announcement," and press the SPACEBAR to choose Off. Information Bar Messages Announcement In Outlook, the information bar frequently displays useful status information. For example, this bar informs you when attachments have been removed from a message, which account a message will be sent from, when you last replied to the current message, when the appointment/meeting you are creating conflicts with an existing appointment, when an appointment time has passed, and so on. If you want JAWS to automatically announce the contents of the information bar when reading messages, leave this option set to On. Message Header Fields Announce with Message Announcement If this option is set to On, then JAWS automatically reads the From and Subject fields when you open a message. If you change this option to Off, then JAWS does not automatically read this information. Message Type Announcement When turned on, JAWS announces the sender's message type, for example, HTML or Plain Text. The default setting is Off. Link Count Announcement If you open an e-mail message containing links and this option is turned on, JAWS indicates the number of links that appear in the message. The default setting is On. Messages Automatically Read If you want JAWS to automatically read the message body from beginning to end, change this option to On. If you do not want JAWS to automatically read the message body after reading the message header, then leave this option set to Off. Tip: When reading messages automatically, the cursor may move faster than JAWS speech. If you stop speech with CTRL, you should press CTRL+HOME to move to the beginning of the message before continuing to read. Optimizing Outlook The following are choices and suggestions for optimizing Outlook options for use with JAWS: Calendar Press CTRL+2 to move to the Calendar view. You can use the folowing keystrokes to select one of four views: Day, CTRL+ALT+1 Work Week, CTRL+ALT+2 Week, CTRL+ALT+3 Month, CTRL+ALT+4 In all views, use LEFT and RIGHT ARROW to move between the days of the month. In Day, Week, or Work Week view, use UP and DOWN ARROW to move between the different time slots for the current day. In Month view, use UP and DOWN ARROW to move through weeks. Press TAB or SHIFT+TAB to cycle through your appointments for the current day. To open an appointment, select it and press ENTER. Pressing INSERT+CTRL+D announces the currently focused date and view in the calendar. Press INSERT+F1 while focused in the calendar for a complete list of available commands for managing appointments. Note: If you have upgraded to the latest version of Office 2016, you may have noticed that JAWS reads date and appointment info differently than in prior versions of Outlook. Beginning with the July 2016 update for Office, Microsoft has changed the way calendar information is provided. In Outlook 2016 and later, JAWS now announces and displays in braille calendar info exactly the way it is received directly from Microsoft. Tasks Tasks in Outlook are very similar to appointments and reminders. Pressing F6 in Outlook moves focus to several different parts of the screen, depending on what view is active at the current time. When you are in the email view, pressing F6 moves focus to the following areas, starting from the email list view: Preview pane (if open) To-Do bar (if turned on in the ribbon) Status bar Upper ribbon Mail folders tree view Back to the list view of emails To access To-Do items, press CTRL+4 to switch to the To-Do list view. This puts all tasks and flags in one vertical column, making it easier to navigate. To open any task or flag from the list, just press ENTER on the item in the list. Contacts Press CTRL+3 to move to the Contacts view. To change how contacts are displayed, press ALT+H to go to the Home tab of the ribbon and then press C, followed by V, to activate the Change View button. You can choose Business Card, Card, Phone, or List. All of these views work with JAWS. Press INSERT+F1 while focused in the Contacts view for a complete list of available commands for working with contacts. Reading MSAA Information If you find that the selected item is abbreviated or not read completely by JAWS, press ALT+CTRL+SHIFT+M to read the MSAA (Microsoft Active Accessibility) information for that item. MSAA provides more details to JAWS, so it can read all the information available. Visual Basic for Applications JAWS only partially supports Visual Basic for Applications when launched from within Outlook. Back List of all Supported Applications Customizing an Outlook Message List Note: Although this topic describes functionality for Mail in Outlook, the same information and procedures can be applied to Outlook's Calendar, Contacts list, Tasks list, and Notes. An Outlook message list is a list box that contains e-mail messages. The Inbox, Sent Items, and Junk E-mail list boxes are examples of message lists. These lists typically contain multiple columns, such as From, Subject, and Received, that provide information about each e-mail message. (See Column Header Descriptions for a brief explanation of the various message list columns available. See JAWS Commands for Outlook for a quick list of keystrokes.) The Customize Outlook Message List feature lets you arrange the order and change how JAWS provides these details with speech and braille. For example, you can: Change the order in which JAWS reads columns. Tell JAWS not to speak certain columns or show them on your braille display. Choose a voice alias that JAWS uses when reading column headers. Choose whether JAWS should speak custom column headers or display them in braille. To open the Outlook message list, do the following: Start Outlook. With focus in a message list, for example, the Inbox, press INSERT+F2. The Run JAWS Manager dialog box opens. Select Customize Outlook Message List and press ENTER. (For Calendar, Contacts, and Notes, select Customize List View.) The Customize Outlook Message List dialog box opens; the Speech page is active. Press CTRL+TAB to open the Braille page. To listen to message list settings, do one of the following: Press UP ARROW or DOWN ARROW to select items in the list view. JAWS reads the contents of the selected row, or Press CTRL+INSERT+1 through 0, which represents columns 1 through 10 in the list view, to have JAWS read the contents of a specific column for the message that is currently selected in the message list. For example, if the first e-mail message in the Inbox is selected and you press CTRL+INSERT+7, JAWS will announce the sender of the e-mail message using the information in the From column. Tip: If you have customized a list view so that certain columns are not spoken, you can press INSERT+PAGE UP to read the information in all columns for the selected item. Changing Column Order JAWS reads the columns listed in the Column Headers dialog box from top to bottom. To change the order in which JAWS announces the columns of a list view, do the following: On the Speech page, use the UP and DOWN ARROW keys to select a column. Use the Move Up and Move Down buttons to change the position of the column in the list. JAWS reads columns at the top of the list first. Press CTRL+TAB to switch to the Braille page, which shows the column list order for braille. Use the UP and DOWN ARROW keys to select a column from the list. Use the Move Up and Move Down buttons to change the position of the column in the list. JAWS displays columns at the top of the list in braille first. Choose the OK button. Toggling Speech and Braille for Columns If you do not want JAWS to read a certain column or display it in braille, do the following: On the Speech page, use the UP and DOWN ARROW keys to select the column. Choose the Toggle Speech button. This sets the behavior for the column to "Do Not Speak." You can choose this button again to change the behavior back to "Speak Column." Press CTRL+TAB to switch to the Braille page and select the column from the list. Choose the Toggle Braille button. This sets the behavior for the column to "Do Not Braille." You can choose this button again to change the behavior back to "Braille Column." Choose the OK button. Selecting a Voice Alias for Column Headers To assign a voice alias to the titles of columns in a list view, do the following: Choose the Select Voice Alias button. Use the UP and DOWN ARROW keys to select the voice alias that you want JAWS to use when reading column headings or custom text. Choose the OK button. The selected voice alias appears in the Data column. Choose the OK button. Assigning Custom Text to Columns You can have JAWS read or display in braille custom text instead of, or in addition to, the column header text. To enter custom text and define how JAWS announces column headers, do the following: On the Speech page, use the UP and DOWN ARROW keys to select the column you want to assign custom text to. In the Custom Text edit box, type the text that you want JAWS to announce when reading the column. You can repeat steps 1 and 2 to assign different text to each column header. In the Column Headers area, select one of the following radio buttons: Ignore - JAWS does not read column headers or custom text in list views. Speak Custom Text OR Header - If you assigned custom text to a column, JAWS reads this text instead of the column header. If you have not assigned any custom text, JAWS reads the column header. Speak Custom Text AND Header - JAWS reads the column header and any custom text that you have assigned. Speak Custom Text Only - JAWS only reads custom text assigned to columns and does not read the column headers. If you want JAWS to display any custom text in braille, press CTRL+TAB to switch to the Braille page. Use the UP and DOWN ARROW keys to select the column you want to assign custom text to. In the Custom Text edit box, type the text that you want JAWS to display in braille when reading the column. You can repeat steps 5 and 6 to assign different text to each column header. In the Column Headers area, select one of the following radio buttons: Ignore - JAWS does not display column headers or custom text in braille. Braille Custom Text OR Header - If you assigned custom text to a column, JAWS displays this text in braille instead of the column header. If you have not assigned any custom text, JAWS displays the column header. Braille Custom Text AND Header - JAWS displays the column header and any custom text that you have assigned. Braille Custom Text Only - JAWS only displays custom text assigned to columns and does not display the column headers. Choose the OK button. Column Header Descriptions The following briefly describes the various Outlook column headers. The headers will vary based on the Outlook message list that is open. Message: JAWS announces the message status as read, unread, forwarded, or replied. Importance: JAWS announces if a message is marked as having high, normal, or low importance. Reminder: JAWS announces the message reminder status. Icon: Outlook uses graphics to identify a message by its current state or type, for example, if it is a read or unread message, an Out of Office Auto Reply, a successful or unsuccessful Recall Report, a meeting cancellation, request, or acceptance. Flag Status: JAWS announces the follow up flag status of the message, for example, unflagged, red flag, and so on. Attachment: JAWS announces the number of items attached to a message. From: JAWS announces the message sender's name as it appears in the From column. To: JAWS announces the message recipient's name as it appears in the To column. Subject: JAWS announces the message's subject. Received: JAWS announces the time and date that the message was received. Sent: JAWS announces the time and date that the message was sent. Size: JAWS announces the message size. Categories: JAWS announces the category color associated with a message. Header Status: JAWS announces the status as read, unread, forwarded, or replied. Back Next -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Blake Sent: Monday, May 22, 2017 11:52 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem with Jaws and Outlook I tried itbut it is not my favorite. I wondered if there was a better way than using it. Thank you for the suggestion. Blake -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Dave ... Sent: Monday, May 22, 2017 10:45 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem with Jaws and Outlook In Outlook, have you set View to show the preview pane? Personally I hate the preview, as it interrupts me going through the list. Dave Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "Blake" <myer...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Monday, May 22, 2017 06:26 Subject: [JAWS-Users] Problem with Jaws and Outlook Hello everyone, I am a new Jaws user coming from Window-Eyes. I am having a problem and do not know if it is user error or not. Smile. I am using Windows 10, Outlook 2016 and Jaws home 18.2740. When in Outlook, I am arrowing through the list of e-mail in my inbox. I have the columns organized to speak, from left to right, the sender, message body, then the subject. I used Outlook to reorganize the columns. Window-Eyes would speak the correct columns in the order I have them. When I am using Jaws, it will not speak the message body column at all. I went to the "run jaws manager" dialog by pressing Jaws + F2 and chose the "customize outlook message list" option. I was in the speech tab. I then moved the message item to put it in the same order I had it in outlook and had it set to speak column. Jaws does not see the message column at all. Thus, it is not reading it. Am I missing something? Is there something else I need to do so I can read a message preview?Smile. Thank you for any help. Best Regards. Blake For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
