Just to add to this, I have the same issue with Jaws 16 through 18 on a Win
7 Ultimate system.
It invariably seems to correlate to the use of IE 11. It is not
duplicatable, but it does happen with enough consistency that there's got to
be a bug somewhere in the program.
When it happens, if I can get Jaws to stumble-and-bumble to the process
manager, I can close IE and reload Jaws. Oftentimes, Jaws is so sluggish
i.e. not quite non-responsive -- that I end up loading System Access to go
and close IE11 and Jaws. Then, I can re-load Jaws and its happy.
If I use a competitive screen-reader, I've not encountered these issues.
Steve
----- Original Message -----
From: <mi...@orbitelcom.com>
To: <jaws-users-list@jaws-users.com>
Sent: Monday, July 17, 2017 10:06 AM
Subject: Re: [JAWS-Users] Jaws still disappearing
Hi Miriam, The mysterious and annoying behavior you describe also happens
to me on occasion. Likewise, I have the latest JAWS 18 with Windows 7 and
a 64 bit system.
Short of rebooting the system, applying the hot key sequence I have
assigned to JAWS 18 will sometimes return speech but it's all guesswork
and when the hot key fails to return speech, I am forced to restart the
system. Lastly, it seems to happen when tabbing away from an open web
site but beyond this pattern, I remain puzzled by this annoyance. Mitch
“The problem with quotes on the Internet
is that people instantly believe they’re real.”
-(Abraham Lincoln)
-----Original Message-----
From: Miriam Vieni
Sent: Monday, July 17, 2017 6:52 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Jaws still disappearing
Even after this latest update, Jaws occasionally and unexpectedly goes
silent when I change from one window to another. Jaws 18, Windows 7 .
Office
365, 64 bit computer. None of the key strokes that have been suggested,
appear to work. I go to the desktop and wait. Nothing happens. If I press
the power button lightly, just before the computer turns off, Jaws starts
to talk. But I can't, at that point, stop the computer from turning off.
It
just happened to me again. Very frustrating! Is this happening to anyone
else? What do you do when it happens?
Miriam
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