Good morning, Miriam, Brian Zolo here in Gahanna, Ohio. I'm using windows ten at work and am still on windows 7 here at home. You can add items to your desktop in windows ten though it's not quite as straight forward as in windows 7. I had a good friend of mine add items to my desktop since it was easier for me to work that way. She can type the program into the search box and it will take her right there. Another suggestion is to have her technical person at the convent go to www.classicshell.net and download classic shell for her which will give her the same style that she's used to in windows 7 and can be configured the way she wants. There are tradeoffs in windows ten; you loose functionality with your jaws cursor which is due to structural differences in windows ten though you certainly can use the touch cursor quite effectively. I'm having issues with Microsoft outlook 2013 which I've advised vfo group about and have been told that Microsoft is aware of these issues but want people to go to Microsoft 2016. I'll be happy to assist you further if you'd like. My work e-mail address is brian.c.zolo....@mail.mil. Have an awesome day and I'll be happy to assist you further if you need it. BZ!
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Miriam Vieni Sent: Saturday, August 12, 2017 9:54 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] asking for help for a friend with Jaws 18 and Windows 10 My friend is an 86 year old Benedictine Sister. She uses her computer to do work for the Xavier Society and to volunteer for Bookshare, along with all of the tasks that are part of her life at the convent. She was using a Windows 7 computer and system access for about 5 years, but the computer crashed. She now has Jaws 18 and Windows 10. It was set up for her by the convent's tech person with some consultation with Freedom Scientific. While we're waiting to see if the person I know, has time to work with her remotely on the phone, I have a question to ask for her. I seem to remember being told that there's a way to set up Windows 10 so that it looks like what we're accustomed to seeing on Windows 7. Is that called the classic view? Is that what she should tell the tech person to set up for her? Right now, she can't get to the internet or to Documents. She would like to be able to get to the desktop with icons, like she could before, and to Documents. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/