Hi, it sounds like you have it shown in conversations. I don't know of any other settings that will show the messages this way. If you go to view, then to messages the first option is arrange by conversations and see if that is checked.
I notice you mentioned a conversations button being greyed out but I'm not sure where this is. I'm using the latest version of Outlook and the option in the menu works for me. I'm probably not much help here but though I would put it out there and see what happens. >From Shaz. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf of JM Casey Sent: Tuesday, September 19, 2017 5:21 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] arranging messages by date only in Outlook 2010 Hello folks. I've looked for answers to this online already, and nothing quite seems to resemble my own personal experience, so maybe someone here can offer a quick suggestion. Right now, Outlook will display messages mostly in a chronological list, with the most recent on the bottom. This is good. However, it groups things together, by subject, and I discovered I can miss messages this way if I'm not careful. I'd like sorting to be done only by chronology, so that all my internet invoices for instance aren't grouped together in the list; replies to a thread only appear in the list according to the date on which they show up and not because they belong in a thread together. I hope this makes sense. I have read about the "conversations" view that started in this version of Outlook (I believe), yet the "conversations" button in the view tab of the ribbon . actually seems to be greyed out. So, maybe it's something much simpler I'm looking for, like "sort by subject". I have to admit that outlook's flagging, sorting and grouping features leave me scratching my head a little, in part because of the way JAWS seems to handle them. I'm probably just missing something straightforward. Anyway, I'm running outlook 2010, as said, and JAWS 18, with a pop3 style incoming server account. Any thoughts? Thanks. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
