David: I'm currently using the 64-bit version of Jaws version 18.0.4350.
My computer here is a 64-bit machine. My next step will indeed be to download the latest version of Jaws 2018, to see if that corrects the issue. I'm also going to try Outlook with NVDA. Other steps that have been suggested include running Jaws in user default mode; doing a Jaws repair, and checking Outlook accessibility settings. When I get some uninterrupted time here, I'll try these various steps, probably in the order noted above, to see if I can correct the situation. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Whitehead Sent: Friday, November 10, 2017 1:01 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook Address Field Issue Re-posted Tom; well, you did mention your running jaws 18, but, are you using the J18.0.4350enu-x64.exe also you may want to try the J2018.1710.42enu-x64.exe most likely your office updated, which broke the autofill in outlook. if the jaws 18 fix doesn't work then go to the 2018. I had a similar issue, 2018 seems to work in outlook, however, freedom scientific hasn't released a fix for jaws 18. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Friday, November 10, 2017 8:34 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook Address Field Issue Re-posted Thanks, Mike. Please know that I'm not trying to unduly bug anyone about this. It's just that the issue is continuing, and I don't have a way to know whether my posts have actually made it to the list. I'll keep working at it here, and let everyone know what if anything I find out to address the problem. Thanks all for your patience. Dr. Tom Behler from Michigan -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike B. Sent: Thursday, November 09, 2017 11:48 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Outlook Address Field Issue Re-posted Hi Tom Yes your posts' have made it to the list, but unfortunately noone has a fix for the problem. Take care. Mike. Dodgers, try again next year! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. ----- Original Message ----- From: Tom Behler To: 'Jaws users list' Sent: Thursday, November 09, 2017 7:18 PM Subject: [JAWS-Users] Outlook Address Field Issue Re-posted Hello, everyone. Over the past few days, I have posted to the list regarding a major problem I am having with being unable to enter contact addresses into the "to" field in an e-mail. I am using Outlook 2016, Jaws 18, and Windows 7 here. Can someone tell me whether my posts have come through to the list? I am asking this because I have gotten no response to my quiry, and I know a number of people are experienvcing this and other related problems. Below is my original quiry: Thank you! From: Tom Behler [mailto:tombeh...@gmail.com] Sent: Tuesday, November 07, 2017 2:25 PM To: 'Jaws users list' <jaws-users-list@jaws-users.com> Subject: Outlook 2016 Address Field Issue Hello, everyone. This morning, I just discovered a major problem with Outlook 2016 when originating an e-mail. When I start a new e-mail with control N, I can no longer type a contact address into the "to" field. When I do this, I get kicked out of my new e-mail, and get placed back into my inbox. In other words, Outlook seems to crash, and then is re-started after a few seconds. Interestingly, I can go to my contacts list, and copy and paste the e-mail address into the to field with no problem. I can also reply to e-mails with no problem. Once again, the issue occurs when originating an e-mail and trying to access someone in my contacts list. I am using Jaws 18, Outlook 2016 with Office 365, and Windows 7 here. Has anyone recently experienced this issue, and if so, have you found a fix? I am eligible to upgrade to Jaws 2018, and will do so when I get the chance. However, in the meantime, I'd like to be able to quickly originate e-mails in the usual way if at all possible. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
