First there is no outlook 14 that I am aware of.  There is 2010 2013 and
2016 are the most recent.  I point this out to help with possible bug
tracking.   The version number needs to be accurate for possible reproducing
of problems.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Tuesday, March 27, 2018 1:46 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Sluggish Outlook

Al, 

I've been getting the number of emails and unread messages in the status bar
(insert-pagedown) for as long as I've had Outlook. As far as receiving and
sending, I find it varies. When I suspect there's been a long delay,
sometimes closing and reopening Outlook seems to stimulate it into
wakefulness again. As for messages reaching this list, once in a while my
post arrives almost immediately, but usually it takes a while, even an hour
or more. I believe the list's moderators have talked about this, and it's
undoubtedly a function of ISP servers. 

Dave's response to your query adds a new wrinkle. 

I realize this doesn't directly address the problems you've only recently
experienced, but maybe it puts them in context. By the way, is there really
an Outlook 14? I'm using Windows 7, JAWS 2018/18/17 and Outlook 16.

-----Original Message-----
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Al Sorrentino
Sent: Tuesday, March 27, 2018 12:25 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Sluggish Outlook

Hi Everyone,

 

I have JAWS 13, Windows 7 Home Edition and Outlook 14.

 

In the past few weeks, it seems that my Outlook program has become very
sluggish in receiving my new e-mails.  When I would open up my laptop in the
morning and press F-9, to receive my new e-mail's and press Control & the
home key all my new unread e-mail's would pop up instantly.  

 

In the past couple of weeks, when I do the procedure mentioned above, no new
e-mails would pop up.  It now takes a very long time and pressing many keys
to try and receive my new e-mails.

 

I also noticed, that if I send myself a test e-mail it takes a very long
time for my test e-mail to appear on my list.  In the past, as soon as I
would press the F-9 key, I would hear the ping and the test e-mail would be
on the top of my e-mails instantly.  

 

The only difference that I see with my outlook program is that now when I
press the insert key and the page down key Jaws says, the number of e-mails
I have, the number of unread e-mails and this is a new addition in the past
couple of weeks, it says receive/send and of course at the end it says the
usual 10%.

 

Could this new addition of Send/Receive cause the problem in my Outlook
becoming so sluggish? I do not know what I may have pressed to cause this
problem.  Can anyone give me a detailed fix to avoid this sluggish Outlook
problem?  Any help will be greatly appreciated.

 

Al Sorrentino

alsorrent...@verizon.net

 

 

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