Call this free Microsoft help line for people using assistive tech.  Info
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Hours 5am to 9pm PAC. Time weekdays
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-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Candy Lowe
Sent: Wednesday, December 04, 2013 6:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] adobe flash problem

TTammy, I have the same problem.  I have had it for about a year.  When ever
I go to update flash, it tells me to close the installer.  How is that
possible?  Another problem that I have is that if I turn my compputer off,
the flash player is gone.  I am using windows seven and jaws fourteen.  I am
using windows seven and jaws fourteen on my desk top and don't have this
problem, but have it on my desk top.  Don't know what to do.

Sent from my iPhone

> On Dec 4, 2013, at 4:05 PM, Tammy Freitag <ms.sunflowe...@gmail.com>
wrote:
> 
> Ok, getting frustrated with updating flash.  I went to 
> www.get.adobe.com/flashplayer and got the program started installing.
> It did have google tool bar and google chrome with it.  I did not see 
> a way to uncheck them.  Ok, figured I would just install it for now.
> The software gets part way and then I get a message to turn off the 
> folloing programs and try again.  One program is called scripthelp.  I 
> have no idea what that is, nor do I know how to turn it off.  Next it 
> wants the installer closed.  That seems a bit odd.  Would you have any 
> suggestions to try?  I am trying to do the updates on a Windows 7, 
> 64bit machine with Jaws 13 and IE 10.  I sure appreciate the help!
> Thanks!
> 
>> On 12/4/13, Alex Stone <alexstone...@btinternet.com> wrote:
>> Sugar, I've just checked, and it's still x with no control or alt or 
>> anything.
>> Cheers
>> Alex
>> 
>> -----Original Message-----
>> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] 
>> On Behalf Of Sugar
>> Sent: 04 December 2013 15:11
>> To: jaws-users-list@jaws-users.com
>> Subject: Re: [JAWS-Users] adobe flash problem
>> 
>> I know in the past there use to be a key think it was x or z not sure 
>> and not sure if I had to press control or alt but it would allow for 
>> the check box to be unchecked but think since I have jaws 14 it is 
>> not friendly anymore..so do I have to just install it as is then go back
and uninstall?
>> sugar
>> 
>> "I can see, and that is why I can be happy, in what you call the 
>> dark, but which to me is golden. I can see a God-made world, not a man
made world."
>> `Hellen Keller
>> ~Sugar
>> 
>> 
>> -----Original Message-----
>> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] 
>> On Behalf Of David Ingram
>> Sent: Wednesday, December 04, 2013 12:14 AM
>> To: jaws-users-list@jaws-users.com
>> Subject: Re: [JAWS-Users] adobe flash problem
>> 
>> Have you tried going to a different version of jaws first as an 
>> example if you have jaws 11, you should be able to go to the page 
>> then go and check to see whether the check mark shows if this check 
>> mark shows, then you should have no problem but if there is no check 
>> mark that shows then we should all right adobe and ask them is there 
>> a work around for this situation?  Please let me know what happens!
>> ----- Original Message -----
>> From: "Trish" <patricia.zoell...@tx.rr.com>
>> To: <jaws-users-list@jaws-users.com>
>> Sent: Tuesday, December 03, 2013 5:40 PM
>> Subject: Re: [JAWS-Users] adobe flash problem
>> 
>> 
>>> yeah tell me bout that. I got that update thingy, so I let it 
>>> install or rather it takes you to the site, now this is what I run
into..
>>> that toolbar/crome whatever, asking you "yes" install, but no box to 
>>> uncheck, so like what gives, how on earth do you know it's not going 
>>> to install if you can't get some kind of confirmation that it isn't
>> selected?
>>> I could use some help with this as well if you have some tips?
>>> 
>>> ----- Original Message -----
>>> From: "Hans Pauli Sundstein" <h...@hapasu.dk>
>>> To: <jaws-users-list@jaws-users.com>
>>> Sent: Tuesday, December 03, 2013 5:27 PM
>>> Subject: Re: [JAWS-Users] adobe flash problem
>>> 
>>> 
>>> Hi Lenny.
>>> 
>>> Try using http://www.adobe.com/flash Use the letter g to navigate to 
>>> the graphic's that attend to the Adobe Flash player installation.
>>> 
>>> Be aware of the install of additional toolbar's and software.
>>> 
>>> The install progress has changed, so it can be a bit frustrating to 
>>> complete for a jaws user.
>>> 
>>> Hans Pauli.
>>> 
>>> 
>>> -----Oprindelig meddelelse-----
>>> From: Lenny McHugh
>>> Sent: Tuesday, December 03, 2013 10:52 PM
>>> To: JFW List
>>> Subject: [JAWS-Users] adobe flash problem
>>> 
>>> Trying to get to http://www.kspewter.com/ I am told that I need to 
>>> update flash. When I first turned the computer on I was prompted to 
>>> update flash to version 11...
>>> After the update I again tried the site with the same message. 
>>> Trying to update again bia the link on the page the update fails. 
>>> Using the latest I.E. on a win 7 32 bit machine. Any suggestions? 
>>> The site does work on firefox.
>>> ---
>>> 
>>> Please visit my web page
>>> 
>>> It's motivational, inspirational with a touch of humor
>>> 
>>> There is also a very extensive resource list for the blind
>>> 
>>> http://www.LennyMcHugh.com
>>> 
>>> International Brotherhood of Magicians member #43990R For answers to 
>>> frequently asked questions about this list visit:
>>> http://www.jaws-users.com/help/
>>> 
>>> -----
>>> Ingen virus fundet i denne meddelelse.
>>> Kontrolleret af AVG - www.avg.com
>>> Version: 2013.0.3426 / Virusdatabase: 3657/6888 - Udgivelsesdato:
>>> 03-12-2013
>>> 
>>> 
>>> For answers to frequently asked questions about this list visit:
>>> http://www.jaws-users.com/help/
>>> 
>>> 
>>> 
>>> For answers to frequently asked questions about this list visit:
>>> http://www.jaws-users.com/help/
>> 
>> 
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>> 
>> 
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
> 
> 
> --
> Independence is yours .  Are you willing to reach for it?
> Tammy
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




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