Hi,

 

I am using the latest build of JAWS 15 and Windows 8.  I am having some
E-mail and internet problems and I would like to know if any of you have any
idea what is going on and how to fix it.

 

I have three E-mail accounts, all hosted by Xeran, which is my web host.
All three accounts are set up in outlook 2010.  Sometimes, when I start my
computer, the new E-mails will not show up for one of the accounts.  It is
always the same account.  Restarting Outlook does not fix the problem but
restarting the computer does fix it and the problem will remain fixed for as
long as the computer is running, at least until the next shutdown and
restart.  This problem is intermittent.  It is more frequent than it used to
be.  It will happen at least once per week and sometimes, for a while, it
will happen every day.

 

The other problem is that, sometimes, when I start the computer, I will not
have internet access in Internet Explorer 10, though other programs, like
Outlook, can access the internet.  Again, to fix the problem, I have to
restart the computer.  This usually doesn't happen at the same time as the
E-mail problem.

 

Both of these problems happen rather I am on wifi or on a wired network
connection.

 

Any ideas?  This is getting very frustrating.

 

Thanks,

Scott Duck

 

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