Hi When I first got a Windows 7 computer, I authorized JAWS using ILM. But after I installed a new Seagate 3TB hard drive, my locking code would change every couple of weeks. So I bought and switched to a dongle to authorize JAWS. Then, when I started JAWS 16 or 17 or open the JAWS about dialog, it told me that I was using the professional version. But after I again had to install a new hard drive and used the dongle to authorize it, at JAWS startup or in the JAWS about dialog, it now tells me that I am using the home use version. And as a side note, I can only now run JAWS 15 as a demo on this Windows 7 ultimate system.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Ferrin Sent: Friday, March 18, 2016 12:47 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Dongle question Clean install first of all. There seems to be some sort of an issue with that particular system, but I'm not done trying as of yet. I spoke to Dennis which interestingly enough only lives about 15 miles from here and he confirmed a few items. First off the windows version should have nothing to do with the problem. The thing that we both found odd is that when the system boots up it says JAWS home addition demo mode. Now that is only on startup, if I go in to the help, about window it says professional serial 801. I admit that gave him a bit of a shock to say the least. It is Friday and I do have a bottle of Captain Morgan out in the kitchen, not yet but it's more of a fallback kind of plan. David Ferrin A complex system that does not work is invariably found to have evolved from a simpler system that worked perfectly. ----- Original Message ----- From: "Dave Carlson" <dgcarl...@sbcglobal.net> To: <jaws-users-list@jaws-users.com> Sent: Friday, March 18, 2016 12:30 PM Subject: Re: [JAWS-Users] Dongle question David, Yes, a call is in order. Ha e you updated it to your latest JAWS version with their provided download? Dave Carlson Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "David Ferrin" <ow...@jaws-users.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, March 18, 2016 06:16 AM Subject: [JAWS-Users] Dongle question It would seem that my hardware dongle has gone bad for some reason or another. Has anybody had this problem before? Obviously it looks like a call to tech support is in order. It must be internal as there is no physical damage to the thing at all, just like when I bought it several years ago. David Ferrin A complex system that does not work is invariably found to have evolved from a simpler system that worked perfectly. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
