Excellent Karl, initiatives like this is what makes open source so much
fun...

-GTG


On 8/26/07, Karl Swedberg <[EMAIL PROTECTED]> wrote:
>
>
>
> On Aug 26, 2007, at 2:55 AM, Stephan Beal wrote:
>
> > On Aug 26, 5:23 am, Karl Swedberg <[EMAIL PROTECTED]> wrote:
> >> It's seems a shame not to use what looks like a
> >> nice tool.
> >
> > i agree 100%, and i think it would help if the plugin developers
> > started directing people to the bug db. The bug db has a higher
> > barrier to entry than the list does (one has to create an account on
> > the web site), though, so that might keep some people away (most list-
> > goers have a Google account already).
>
> Okay then. If anyone would like to report a bug or add a feature
> request for the clueTip plugin, you may do so here:
> http://jquery.com/plugins/node/add/project_issue/cluetip/bug
> or here:
> http://jquery.com/plugins/node/add/project_issue/cluetip/feature
>
> :-)
>
> >> As I've been working on the clueTip plugin, one of the hardest things
> >> for me has been to keep track of what people want out of it and what
> >> they're finding wrong with it.
> >
> > If memory serves me properly, most people report bugs to you via this
> > list or your blog.
>
> yeah. multiple threads, multiple blog entries. and personal email.
> and IM. :-) Hard to keep track of.
> Just to be clear -- I'm not complaining, and I'm not suggesting that
> it's anyone's fault but my own.
> I'm just seeking guidance for managing this stuff and wondering if
> there was a flaw in the plugin repository's tools or if people
> weren't using them for some other reason.
> Sounds like you and Ganeshji think there's nothing inherently wrong
> with those tools, but other factors, such as force of habit, path of
> least resistance, etc. are the (de-)motivating factors.
>
> I really appreciate the input, Stephan. And Ganeshji.
>
>
> >> Okay, sorry, I'm rambling.
> >
> > i think you've brought a very useful topic to the surface. A summary
> > of my stance is: it's a problem of education - the developers should
> > get in the habit of "teaching" the users to file bug reports by simply
> > requesting them to "please file a bug report at http://..."; That may
> > be overkill for trivial reports which you know you can fix in a few
> > minutes, but for bugs which won't/can't be fixed immediately, i feel
> > it's a good solution.
>
> Excellent suggestion. I think I'll start doing that. Thanks again!
>
> --Karl
>

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