I needed to 'phone British Gas a couple of days ago and had to speak my
postcode which was recognised and then a question with a 'yes' or 'no'
answer which it didn't recognise. I ended up shouting down the phone
even though I knew it was only a machine at the other end! That's a
British-English-Kent accent talking to a robot connected to a British
company with its HQ in south east England.
Brenda
On 20 Nov 2008, at 15:05, Janice Blair wrote:
A friend sent me this article below. I do not have an iPhone but I do
experience problems when using systems that require you to answer the
questions over the phone. The worst one is the Financial Times when I
try to
suspend our service when we are away. They just do not understand the
English
accent!
Janice
Janice Blair
Crystal Lake, 50 miles northwest of Chicago, Illinois, USA
www.jblace.com
http://www.lacemakersofillinois.org
Depending on your email program, you may be able to click on
the link in the email. Alternatively, you may have to open a web
browser, such
as Firefox or Internet Explorer, and copy the link over into the
address bar.
http://www.telegraph.co.uk/global/main.jhtml?xml=/global/2008/11/19/
noindex/i
phone.xml
For the best content online, visit www.telegraph.co.uk
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Brenda in Allhallows, Kent
http://paternoster.orpheusweb.co.uk/index.html
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