Dear gentle spiders I need your help. 

One of my students ordered some silk thread from Pipers silk before Xmas. It 
still hasn't arrived and she has had problems contacting them

"I have emailed them, and got no reply. Today I tried ringing them, and got a 
message saying that my call can't be connected because their equipment is 
switched off."

Do any of you know why this might be happening?

Can you offer any help?

L

Kind Regards,

Liz Baker

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