Richard, Did you run the File > File Maintenance > Check/Repair?
Please contact me directly off-list at [EMAIL PROTECTED] We need to figure out why you're getting this error and I'll need to take a look at your file - *don't* send it to the list <g> Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Thursday, January 25, 2007 12:11 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] runtime error 6 Hi Sherry, I deleted all the files and subdirectories from the C:\Windows\Temp folder and deleted the grid.usr file again. I restarted windows and retried it and again get runtime error 6. I tried it with smaller files and it is OK. I tried it with my main file from 2 year old archive, (after upgrading the file to v build 118 and again get runtime error 6. Thank you for the suggestion anyway. ================= Richard Van Wasshnova ----- Original Message ----- From: "Sherry/Support" <[EMAIL PROTECTED]> To: <LegacyUserGroup@LegacyFamilyTree.com> Sent: Wednesday, January 24, 2007 5:24 PM Subject: RE: [LegacyUG] runtime error 6 >I did a little digging around.... Error 6 is an overflow error. > > Delete all the files from the C:\Windows\Temp folder and delete the > grid.usr > file again. Next run File > File Maintenance > Check/Repair twice. Let me > know if that helps. > > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [EMAIL PROTECTED] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Richard > Van > Wasshnova > Sent: Wednesday, January 24, 2007 10:53 AM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] runtime error 6 > > Hi Sherry, > > Deleting grid.usr did almost nothing for me. Waiting to see what comes of > Glenna's new problem. For myself I can get the report using Access2000 so > it > is not a great concern to me. > ================= > Richard Van Wasshnova > Seal Beach, CA > > ----- Original Message ----- > From: "Sherry/Support" <[EMAIL PROTECTED]> > To: <LegacyUserGroup@LegacyFamilyTree.com> > Sent: Wednesday, January 24, 2007 8:26 AM > Subject: RE: [LegacyUG] runtime error 6 > > >> There is no limit to the number of individuals you can have in the Family >> File. Access does have a limit to a database size, however. We >> recommend >> that you don't go over 1 GB because if the file gets too big you could >> start >> seeing some strange errors. There are some users out there with a >> larger >> file size... >> >> Unfortunately the largest file I have has just over 13,000 individuals. >> >> I see that one of the testers recommended deleting the grid.usr file. If >> that doesn't help, please contact Support directly and we'll work with >> you >> on it to see what's going on. >> >> Thanks for using Legacy. >> >> Sherry >> Customer Support >> Millennia Corporation >> [EMAIL PROTECTED] >> http://www.LegacyFamilyTree.com > > > > Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 > features not found in the Standard Edition. Learn more about these > features at http://legacyfamilytree.com/DeluxeEdition.asp. > > Legacy User Group guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > For online technical support, please visit > http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe please visit: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
