I had a lot of trouble with the missing "install file" after a disastrous system restore and found reinstalling legacy would not work. I had to shift my family files to another drive, manually delete all vestiges of legacy from C: drive, download a new version of legacy7 to the desktop and install from there. It was also a good reason to move from dialup to broadband!
Charles , Invercargill -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Phil Husband Sent: 12 March 2009 3:23 p.m. To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Run Time Error "5" I just finished downloading Legacy 7 and tried to uninstall from the Add/Remove program in the control panel. It still will not uninstall. It says exactly the same thing. "Could not find Install.log file." Phil ----- Original Message ----- From: "ronald ferguson" <ronfe...@msn.com> To: <legacyusergroup@legacyfamilytree.com> Sent: Wednesday, March 11, 2009 3:14 PM Subject: RE: [LegacyUG] Run Time Error "5" Phil, The copy of a copy of a copy can happen on any file not only Legacy, it happens when selecting a number a files and one is not quite steady on the ctrl/shift keys and the mouse. If you innstall a new copy of Legacy over your existing one you should then be able to uninstall. Ron Ferguson _____________________________________________________________________ *New Tutorial* Using the GIMP Mask http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ________________________________ > Date: Wed, 11 Mar 2009 11:38:04 -0700 > From: phusba...@verizon.net > Subject: Re: [LegacyUG] Run Time Error "5" > To: LegacyUserGroup@legacyfamilytree.com > > > > I have exactly the same problem. The very first time I used Legacy after > updating I started getting the error and complete shutdown. I looked at > the solution by error number and started deleting .usr files as it > suggests. What I didn't realize is that instead of deleting the USR files > when I hit the delete button, Legacy or my pc simply copied the same file > over and over and over. Now I have copy of copy of copy, etc. > > I checked Legacy on my laptop and only have 5 or 6 USR files and they > deleted fine. I tried to delete Legacy 7, latest update and got the error > "Could not locate install.log file"install.log file". No such luck. > > > > I sent the information to Legacy Support on Sunday the 8th and received a > log number and a bunch of potential solutions which have absolutely > nothing to do with the problem at hand. > > > > As it stands, I cannot use Legacy, I cannot delete Legacy and see if a > fresh start would clear out my USR files and eliminate all of the copies. > > So, I'm not sure what to do next. > > > > Phil Husband > > > > > ________________________________ > > From: Dave Johnson > To: LegacyUserGroup@legacyfamilytree.com > Sent: Wednesday, March 11, 2009 10:57:19 AM > Subject: [LegacyUG] Run Time Error "5" > > I am wondering if anyone else has experienced this "Run Time Error '5' Run > Time Procedure Call or Argument" since the latest update to Legacy > 7.0.0.89? > > This occurs when adding a new Source with the SourceWriter. All you have > to > do is add a w in the Url field. This error occurs and after clicking OK, > Legacy shuts down. I have had to resort to putting the url in Notepad and > coping it into the Url field in Legacy. That works. But you cannot start > typing www. Or you get this error. > > Dave _________________________________________________________________ View your Twitter and Flickr updates from one place - Learn more! http://clk.atdmt.com/UKM/go/137984870/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
