Colin,
With respect, whilst I agree with your comments on Norton, reformatting your drive is not the only way to go. I got rid of all the left behinds by going into the Register and deleting everything related to the program. I do not recommend doing this if you do not know what you are doing and creating a Restore Point first is essential. Ron Ferguson _____________________________________________________________________ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ > From: cap...@optusnet.com.au > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Error 508 ... Root Folder? > Date: Tue, 31 Mar 2009 11:30:50 +1000 > > John, > > First my apologies to the list for a non Legacy topic but I think this may > have something to do with the problem. > > I have no wish to start a discussion on which is the best anti virus program > but from my observations I have found Nortons cause more problems than they > fix and if it was my computer I would remove Nortons and use another program > to see if the problem is fixed. > The one difficulty I have found is that Nortons is difficult to remove and > even after stripping the registry there is still stuff left behind and > formatting the hard drive and re-installing evrything again is the only way > it can be done. > My two cents worth. > > Colin. > > > ----- Original Message ----- > From: John Roose > To: LegacyUserGroup@legacyfamilytree.com > Sent: Tuesday, March 31, 2009 10:51 AM > Subject: Re: [LegacyUG] Error 508 ... Root Folder? > > > Sherri - > > Tomorrow I plan to do as you suggest and go the uninstall/install route. > > See below for answers to your questions. > > > On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support > <she...@legacyfamilytree.com> wrote: > > When it's reported that something works fine on one computer but not the > other, we like to find out what the differences are. > > How about security software? Do you have the same security program(s) on > the XP Home computer? > > On the netbook I have the McAfee that came with it. > > > What are you using on the XP Media computer? > > On the desktop [XP Media] I have Norton 360 Priemer Edition. > > Regards, John > > > > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > supp...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > --------Original Message------------- > > From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf > Of John Roose > > Sent: Monday, March 30, 2009 12:50 PM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Error 508 ... Root Folder? > > Sherry - > On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support > <she...@legacyfamilytree.com> wrote: > Which version of Windows do you have on the Netbook? > > Windows XP, Home Edition, Version 2002, Service Pack 3 > > > > I’m wondering if it’s related to XP Media Center? > > I have no clue; I never knowingly have used the Media Center. As you can > guess I'm not particularly computer literate, using it for Legacy, email and > Ancestry almost exclusively! > > Regards, John > > > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > supp...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > --------Original Message------------- > > From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf > Of John Roose > Sent: Monday, March 30, 2009 12:12 PM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Error 508 ... Root Folder? > > Bob - > > My backup is indeed a memory stick. I tried a couple of different ones. I > have no problem backing up on my netbook, nor did I from the desktop - until > yesterday. No matter what destination I use [your suggestion, my original, > the "C" drive, etc] I continue to get the error message. > > I have the same build 7.0.0.90 on both my netbook and desktop. I installed > it on my netbook while on the road researching and have had no problem. I > did install it on the desktop and just realized that this was the first time > I tried to backup after installing .90. > > Thanx for your suggestion. > > Regards, John > On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford <older...@rochester.rr.com> > wrote: > John Roose wrote: > > Where is your backup destination? > > E:/Jack's 2009-03-30 1.19.07 PM zip > I seem to remember someone else having a problem with a memory stick/thumb > drive/etc ... I believe that the root folder on a USB device is limited to > approximately forty files ... try adding a folder to the drive ... perhaps > E:/Legacy_Backups and pointing the backup file to that folfer ... > > i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > -- > Genealogy - - - - - it's in my blood! > _________________________________________________________________ View your Twitter and Flickr updates from one place – Learn more! http://clk.atdmt.com/UKM/go/137984870/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
