I think the install.log file wasn't installed during the update (see mails in the archive about the install.log problem in March 2009). Probably because of registry problems. I suppose the OP should contact support directly to get instructions how to remove legacy from the registry (and delete some legavy files from the legacy folder) before trying to update/install again. This sometimes happens if two versions of legacy are present on the computer (sometimes without the user knowing). Or if the previous version of legacy wasn't completely removed from the registry etc. Evert
2009/9/2 Jim Smith <jor...@windstream.net> > Mary Jo, > > It appears that you are searching for INSTALL (DOT) LOG (DOT) FILE. > > As an earlier responder said, search for INSTALL (DOT) LOG. > > Jim > > > ----- Original Message ----- > From: "MJ Harper" <mjohar...@comcast.net> > To: <LegacyUserGroup@legacyfamilytree.com> > Sent: Wednesday, September 02, 2009 4:50 AM > Subject: RE: [LegacyUG] Can't Recover Functionality from Crash > > > > > "No, Mary Jo didn't set any file type to do anything. I don't know > enough to even begin to try to mess with that sort of thing. I did, > however, just now use the advanced search criteria to "include hidden > files." That search report said "Search is complete. There are no > results to display." And since the uninstall feature says it cannot > uninstall because it "Can't find the INSTALL.LOG.file," that seems > consistent." > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp> > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: > http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp> > To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp> > > > >
