I agree with the others. Find a vendor who will attempt to abstract your records from the drive. With my crash my drive had 15000 names, and we recovered 8500 of them, I had printouts that covered another 1000, and finally, on my photocopies I had listed the RINs as I keyed from them originally, and could rekey to recapture the rest. The $200 to recapture the data was well worth the hundreds of extra hours rekeying, and stressful months beng avoided. It is probably more expensive now. That was in 1987. You might contact a computer chain store in your area. Maybe do two or three if available. Once you get the NEW computer ready for downloading, you should contact Legacy Sales.Your crash did not affect their customer list, and even if you get 100% back, it might be a good time to switch to L7. (No pressure). We will help you through the parts we can. Good luck. Rich in LA CA
----- Original Message ---- From: Kathy Shiell-Stokes <shearerfamilyt...@3web.com> To: LegacyUserGroup@legacyfamilytree.com Sent: Monday, October 26, 2009 9:12:02 PM Subject: Re: [LegacyUG] Computer Crash - Lost Legacy Program: Deborah: First of all, calm yourself down and reassure yourself that you have not lost all your data.Search your hard drive for any files with the.fdb extenson. Short of a complete hard drive collapse( which means that often if you can spend some money, tech's can still most likely revive it long enough to retrieve your information..this is a been there done that experience btw...). HANG ON to THAT hard drive and DON'T reformat it until AFTER the tech's have had a run at it...Failing a dead hard drive i am betting that the information is still there even if windows died. The fact that legacy won't boot does not necessarily mean that your data is trashed. Even uninstalling the program does not remove your data It is still possible to download version six and I am betting that if you contacted the sales department, staff would likely be able to give you your version six customer number that will unlock the version6 deluxe capabilities of the program.If you were going to update to Version 7, you would need to download that version and then...if desired pay to get a version 7 unlock code.At 11:40 PM 10/26/2009, you wrote: > My computer crashed Friday and and I lost all my files.... Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
