What is the Legacy FS Group? Just wondering since I'm not familiar with it. -Jerry
On 10/26/2010 11:27 PM, Sherry/Support wrote: > The Rootsweb site is the best we have to offer. We do Legacy support > and not support for email programs. All email programs, even > web-based, have great help files. If you're not sure how to use your > program, just click on the Help link or button for more information. > > This thread has gone beyond helping each other out about how to change > from HTML and has gotten quite snippy and out of hand. > > Do you realize that over 40 messages have been sent about this all > because I reported that someone complained about the HTML messages and > asked everyont to make sure emails are sent in plain text? Most of > them are complaining and not providing any useful assistance. > > I sent the same message to the LegacyFS group and no one there has > complained...... > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Tue, Oct 26, 2010 at 5:10 PM, Don McRoberts - W3DRM > <drmcrobe...@charter.net> wrote: >> Sherry, et al, >> >> I am a brand new user of Legacy. In fact, I haven't even received the >> package as yet and have only downloaded the on-line version to play >> with. I must say that the attitude being displayed by you and others in >> this user's group is making me wonder if I even want to be a part of the >> Legacy family. You tell us to go to the "Rootsweb site for details" >> regarding the policies and how to change email settings to Plain Text. >> Well, have you looked at that site recently? It is woefully out of date. >> The latest information for Outlook users. which I use, covers only up to >> Outlook 2000. That version is probably 10-years old. I am currently >> running Outlook 2010 and unless I'm missing something, the instructions >> on Rootsweb don't apply to that version. >> >> My observation is this - based on the many replies and comments users >> are making it is clear (to me anyway) that this is a major issue that >> needs to be reviewed and revisited. Folks are struggling to comply but >> simply can't easily figure out how to change their settings so they can >> comply with the rules. Simply demanding that we not discuss it any >> longer just exacerbates the whole issue. I would hope that you and >> others at Legacy Support would allow the civil exchange of questions and >> answers to continue on this subject. Let it play out until everyone can >> figure out how to make the necessary changes to their email clients. I >> doubt that anyone is just being stubborn. >> >> >> Sincerely, >> Don McRoberts - W3DRM >> Carson Valley Weather - http://carsonvalleyweather.com >> > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
