Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it.
Kind Regards Mark Lang Beta Tester > -----Original Message----- > From: Eric Wiggers [mailto:e...@ericwiggers.com] > Sent: Thursday, 9 February 2012 7:02 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] V7.5.0.142 Web Page Creation > > Today, I have been given to understand from Legacy Technical Support > that this is the only list "we support", > so here goes: > > After updating to Legacy Version 7.5.0.142 last week, the first time I > used 'Create Web Pages', the customized > settings, which I have kept updated and saved over the last almost- > seven years did not show up in the 'Create > Web Pages' window. > > I then tried to 'Load' the most recently saved (using previous Legacy > Version 7.5.0.112) customized settings > in an attempt to restore them. Result was that nothing changed on the > 'Create Web Pages' window, and > subsequent investigation showed that the .wf0 file I had tried to load > from was wiped out: apparently replaced > with some default values - that particular .wf0 file size had changed > from around 9KB to 2KB. I then tried to > load from the next most recent .wf0 file, it likewise produced no > changes in the window and was likewise wiped > out. Fortunately I had backups to restore everything from. > > I have pointed out to Technical Support that I was not the only one > experiencing this problem by pointing at > the website: > http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some > very unhappy Legacy users with an > identical issue, recently posted. > > Technical Support first responded with: "Unfortunately, when the > programmers change settings options for > reports or web pages, this is going to happen. There's no way around > it.", and then even went as far as to > offer me guidance on how to restore the customized settings, i.e. "I > would suggest making a list of the > options you have set (I do quick screen shots and past them into a Word > doc) and then update and reselect your > choices." Of course this entails restoring my system to the previous > version of Legacy (having backups, I > could do that, but...), copying the saved settings (to something > external to Legacy), re-updating Legacy, and > then restoring the saved settings from that external saved source. > > To me, this is an unacceptable update method, especially given the > heads-up that this "is going to happen" > again in future updates. > > Looking for comments / suggestions. > > Eric > > > > > "Be kinder than necessary, for everyone you meet is fighting some kind > of battle." > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
