I don't know if you restart your computer regularly, but things get hung up in memory and it needs to be "cleaned out" periodically by restarting.
Just the simple act of restarting your computer can resolve a lot of problems, even errors you get in Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Dec 22, 2013 at 10:21 PM, Richard Van Wasshnova \<rfvanwasshn...@gmail.com> wrote: > Thanks Sherry, > > I'm able to re-open the file more simply, just by quit and reopen so it's > just a minor annoyance. > > -- > Richard Van Wasshnova > > On Sun, Dec 22, 2013 at 11:10 AM, Sherry/Support > <she...@legacyfamilytree.com> wrote: >> >> Close all your programs and restart your computer. That always works. >> >> Sherry >> >> >> On Sunday, December 22, 2013, Richard Van Wasshnova wrote: >>> >>> This morning I opened Legacy and saw that build 367 is available. When it >>> finished installing and tried to open it reported error, Cant open - file >>> already open. I had to quit and re-open. This has been happening with most >>> recent updates for a month or so. >>> >>> Even without updating it has been a problem opening sometimes. It often >>> requires more than just quit and reopen . >>> >>> If the file is opened first in Access or ltools and then Legacy I get a >>> warning that file is open in another program which could be a problem but it >>> still lets Legacy open the file. >>> >>> -- >>> Richard Van Wasshnova >>> . >> >> >> >> -- >> Sincerely, >> Sherry >> Technical Support >> Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
