Cathy, The update was on the server but did not trigger my program that it was available. This shouldn't happen no matter where the program is installed or where the family file is located. The program and data are in the default locations and 1.2 is set to open the last family file opened. The strange thing is that this is the second time it has happened to me and not in consecutive updates. The last time was early in the version 8 history. If no one else has this problem it must be with my setup. Everything is in the default locations and nothing strange about my data. Can't put my finger on what could be causing this. Thanks for your ideas.
Bobby > -----Original Message----- > From: Cathy Pinner [mailto:genea...@gmail.com] > Sent: Thursday, May 15, 2014 7:21 PM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] Update Problems > > Hi Bobby, > > To see a new update on the Legacy Home Tab you have to have started Legacy > after the update is on the server. > > The other problems you had seem very strange. > > Are you sure it opened the same file you'd been working on and not another > copy? > > Where is the program installed? > Where is your file? > What setting do you have at Option 1.2? > > Cathy > > Bobby Johnson wrote: > > After viewing several posts on this list indicating a new update was > > available, I clicked on the "Legacy Home" tab. Here it indicated that > > 414 was the latest build. This is the second time a new update was > > not been correctly identified here. By clicking on the "Update" > > header above the message that I have the latest build the "Check for > Updates" window opened. > > I was able to update from there without going to the Update web page > > and downloading the file. > > After completing the update I had over 6000 media files missing. The > > relinker quickly fixed this problem. > > The "Startup" family was al > so changed. > > I can't seem to get a handle on what might have caused these problems. > > Anyone have suggestions as to how to avoid this in the future? > > Bobby Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
