I had assumed both database and media files were backed up. And wondered about retrieval and restore.
Ian Thomas Albert Park, Victoria 3206 Australia From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Ronald Bernier Sent: Tuesday, 25 April 2017 5:55 AM To: Legacy User Group <legacyusergroup@legacyusers.com> Subject: Re: [LegacyUG] Cloud Backup My understanding is the cloud backup is for the database only. At present you can not backup the media files to the cloud. Ronald Bernier Woonsocket, RI USA Sent from my iPad On Apr 24, 2017, at 3:43 PM, Dale Carmack <dcarm...@md.metrocast.net<mailto:dcarm...@md.metrocast.net>> wrote: I just noticed (after my initial setup) that when the backup occurs the Family file and media files are backed up to my computer but only the family file is backed up to the cloud. By the way I hope they add better cloud backup information in the Help system and also as a customization as I like to never figured out how to re-access it (“cloud” or “online” backup” are not in the help). I finally tried the backup button on the ribbon and saw the check boxes but there is no check box for media to the cloud. I figured I missed it in the setup so I clicked on manage account but nothing happens. If I click on manage account and click login it just returns to the “backup dialog box screen”. If I click on “register account” and then modify the URL to remove “register” then click login I get the following below the Submit button and nothing else happens: Database Problem~~string(362) "SELECT DBTitle,Public,DefPicPath,DropboxPictureFolder,DropboxAccessToken,d.Active,NamelistToken,AllPersonsToken,Server_IP,DB_ID,Filename,dbPath,dbToken,OwnerID,ShowLDS,Writable,DefaultRin,Permissions,f.FamilyID,f.GlobalID FROM FamilyList f LEFT JOIN DatabaseList d ON f.FamilyID=d.FamilyID WHERE f.UserID=2014 AND d.Deleted+0=0 AND f.Active=1 ORDER BY f.FamilyID" So either I can’t do it this way, or maybe there is an access problem. Can you backup the media files to the cloud? Thanks, dale -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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