Cindy,
You can't expect the Restore a backup feature to work when you don't
use
the Backup feature.
What file are you saving to your external drives and how? If you are
overwriting your previous saved file on those drives, then you only
have
one generation of a type of backup. You should have at least 10 of
your
data backups though many of us keep some going back months and years.
If you are only copying over the <your family filename>.fdb, it's not
a
full backup of your family file which is made up of a number of
different files - though it will have all the data.
Use the backup process. File > Backup File OR Backup on exit at least
for your data. I don't use the Legacy Media Backup routine as I back
that up with the rest of my computer data. Also I keep it in Dropbox
so
there's already a copy off my computer as well as on it in the Dropbox
folder.
Cathy
> Cindy Custer <mailto:custerc...@comcast.net>
> Wednesday, 18 August 2021 10:48
> Every time I update anything, I save a file (not zipped) to a USB
> flash drive AND I also save it (not zipped) to an external 1TB
Western
> Digital storage drive.
>
> However, when I try to restore my C: drive Legacy database
> (...\Documents\Legacy Family Tree\Data\...) using either one of
those
> it doesn't work because the Restore File function is apparently
> only looking for zipped files.
>
> -----Original Message-----
> From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On
> Behalf Of Cathy Pinner
> Sent: Tuesday, August 17, 2021 9:32 PM
> To: Legacy User Group <legacyusergroup@legacyusers.com>
> Subject: Re: [LegacyUG] Problems with Backup
>
> Cindy,
> Here are the Support articles on your errors.
>
>
http://support.legacyfamilytree.com/article/AA-00261/11/Error-Messages-Problems/Error-503-Backup-problem.html
>
>
http://support.legacyfamilytree.com/article/AA-00271/11/Error-Messages-Problems/Error-508-Cannot-move-temporary-file-to-target-zip-file.html
>
> It's a bit strange to get either of these if you are backing up to
> your computer hard drive as you indicate.
> The default location for backups is ...\Documents\Legacy Family
> Tree\Data\ folder but that's because it's a folder Legacy created so
> knows about. You should backup to an external drive or to a folder
> that syncs to the cloud - like a Dropbox folder or Google Drive or
> OneDrive.
>
> To use the backup data zip, you don't unzip it yourself. You use
File
> > Restore File in Legacy and it does the unzipping as part of the
process.
>
> Cathy
>
>
>
>
>
> Cathy Pinner <mailto:genea...@gmail.com>
> Wednesday, 18 August 2021 09:32
> Cindy,
> Here are the Support articles on your errors.
>
>
http://support.legacyfamilytree.com/article/AA-00261/11/Error-Messages-Problems/Error-503-Backup-problem.html
>
>
>
http://support.legacyfamilytree.com/article/AA-00271/11/Error-Messages-Problems/Error-508-Cannot-move-temporary-file-to-target-zip-file.html
>
>
> It's a bit strange to get either of these if you are backing up to
> your computer hard drive as you indicate.
> The default location for backups is ...\Documents\Legacy Family
> Tree\Data\ folder but that's because it's a folder Legacy created so
> knows about. You should backup to an external drive or to a folder
> that syncs to the cloud - like a Dropbox folder or Google Drive or
> OneDrive.
>
> To use the backup data zip, you don't unzip it yourself. You use
File
> > Restore File in Legacy and it does the unzipping as part of the
> process.
>
> Cathy
>
>
>
>
> Cindy Custer <mailto:custerc...@comcast.net>
> Wednesday, 18 August 2021 05:08
>
> For some reason, my backups have stopped working. When I try to
backup
> I receive either a 503 or a 508 error message
>
> telling me that the system cannot Access the .zip files. I have my
> backup locations set as C:User\/myname/\Documents\Legacy
>
> Family Tree\Data\/database name\/8-17-2021-2021-8-17 4.51.27 PM.zip
> AND C:User\/myname/\Documents\Legacy
>
> Family Tree\Data\/database name\/8-17-2021-2021-8-17 4.51.27
PM-media.zip
>
> I opened the last file that I saved to my USB flash drive (K:) to
try
> and backup on my C: drive. The latest backup (zip) files showing
>
> In my C: drive are dated 8-11-2021.
>
> I tried to do a restore from the unzipped K: drive, but the unzipped
> files don’t show when I use the Restore icon in Legacy software.
>
> I obviously don’t understand how the files are relating to each
other.
> What should I do now?
>
> Basically I want to get the unzipped file from my K: USB flash drive
> resident onto my C: Legacy 9 software so that I can create a
>
> Zipped backup file and be able to proceed backing up future changes.
> I have 1057 individual names in my database. I am using
>
> Legacy 9 version 9.0.0.182 and I am running Microsoft 10 Pro 64bit
> version 2004 (May 2020 update)
>
> custerc...@comcast.net <mailto:custerc...@comcast.net>
>
> I
>
>
>
>
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