> > *Bernard* - I get where you're coming from, I just do truly believe (and > perhaps because I know and trust a lot of their staff) that Twitter is > "different." Their track record has been pretty great too - standing up > for users in court, etc. (see: > https://www.eff.org/pages/who-has-your-back/)
Agreed. But as I explain in yesterday's post <http://is.gd/nV16Y2>, you're still relying on a for-profit firm's good will to provide a public good, and such a firm will only do so as long as they deem it profitable. It's the definition of being a for-profit firm. For-profit firms are a legal system that creates external pressure from shareholders for firms to perform in a reliable and accountable fashion to maximize profits. This means making a product as cheaply as possible and selling it for the highest price possible. That is, revenue maximimization plus cost minimization. That external pressure only grows when a for-profit firm goes public. For the system to work, the name of the game is customers, not users, because users don't pay the rent. (At least for now. VRM<http://cyber.law.harvard.edu/projectvrm/Main_Page> is trying to change that.) One large corporate account can net you millions of dollars in a reliable and time-efficient manner. You may need thousands, if not millions, of users to attain the same feat. (And this is irrevelant when you decide to give away your service for free in order to get as many users as possible for corporate data trafficking/advertising purposes.) With Twitter, you're relying on the leaders' and shareholders' good will. But this can change at any moment. History in numerous scientific fields shows that while leaders (and good will) can die, systems are virtually eternal. History suggests that if you want tech companies to do the right thing, you need to help them build their systems in such a way as to promote those things. And this is something EFF could help with, by assisting young promising startups on their legal formation before they become the Googles, Facebooks, and Twitters of the world. Otherwise, the typical for-profit incorporation papers will create a governance structure whose sole accountability is to making money. Yosem
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