On Tue, Jun 16, 2009 at 9:57 AM, Bryce Stenberg<br...@hrnz.co.nz> wrote: > > > >>-----Original Message----- >>From: steve [mailto:st...@greengecko.co.nz] >>Sent: Sunday, 14 June 2009 6:44 p.m. >>At one job, the most sensible/cost effective way to provide >>fairly reliable internet access was to have 2 ADSL routers, and when > the >>one in use failed, the spare was put in and the dead one replaced under >>warranty to become the new spare one. >> > My Linksys wag160n just failed last week. It would keep an adsl > connection but lose the internet - it would lose the internet randomly > once every couple of months (I thought it was ISP) but got progressively > worse, and was exacerbated when the wireless was connected. Took about > a week of to and fro with Linksys support to get them to point of > admitting that it must be faulty. So replaced it under warranty and all > is good now. > > But does anyone know what is the deal with warranties? I'd had it for > about a year. It came with a 2 year warranty - the store replaced it > with a brand new one - and say I have one year of warranty left, not the > two years a brand new one should have! Since this is my second faulty > unit in a year I imagine that I will be left routerless by the end of > the warranty period at the current rate of failure. > Surely if they give you a brand new replacement it should be warrantied > at least the length of manufacturer's normal new unit warranty? (I just > checked and the manufacturers warranty is only one year so I'm still ok > on the deal, but the principle still seems wrong - another failure in 11 > months time will get me a brand new replacement unit with only one month > of warranty!). > Is this right for them to be able to do this - dodgy manufacturers can > just keep giving out cheap dodgy replacements until the warranty runs > out... > > Regards, Bryce Stenberg.
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